Current jobs related to ERP Product Support Specialist - Omaha - DMSi Software
-
Production Planning Specialist
3 days ago
Omaha, Nebraska, United States Cornerstone Staffing, Inc Full timeProduction Planning Specialist We are seeking a meticulous and proactive Production Planning Specialist to enhance our operations. The Production Planning Specialist will be accountable for managing the workflow from inception to completion, ensuring the effective allocation of resources and streamlining production methodologies. This position will...
-
Epicor ERP Specialist
5 days ago
Omaha, United States Industrious Group Full timeJob DescriptionWork as a business advisor, and at the direction of the ERP Manager; will be responsible to work across different business areas analyzing, defining, demonstration, implementing, and training users on Epicor ERP in a multi-company, multi-site, and multi-currency environment. Plants are located primarily in US-Midwest but also have one plant...
-
ERP Functional Lead
1 week ago
Omaha, United States Douglas County Full timeThe Position Incumbent works under the direction of the Douglas County Clerk/Comptroller or designee, managing functional aspects of setups, integration, development, testing, training and processes of Enterprise Resource Planning (ERP) applications and reporting tools. Essential Functions Provide ERP financial management support for Douglas County...
-
Customer Support Specialist
2 weeks ago
Omaha, United States Quin Global US Inc Full time $21 - $31Job DescriptionJob DescriptionQuin Global is a global manufacturer of adhesive and tool systems. With our customers’ needs in mind, we manufacture and distribute our innovative products and formulations from three strategic locations across the globe – Perth, UK; Omaha, USA & Canberra, Australia. Our products are sold globally through a network of almost...
-
Production Specialist
3 months ago
Omaha, United States FASTSIGNS #210101 Full timeJob DescriptionJob DescriptionProduction Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. Experience in...
-
Technical Support Specialist
4 days ago
Omaha, Nebraska, United States RemX Full timeJob OverviewOur client in the Omaha region is in search of a Technical Support Specialist to enhance their operational team. This role is pivotal in ensuring client satisfaction through effective problem resolution.Key Responsibilities:Manage the issue resolution process from initial identification to recommending corrective actions, ensuring follow-up for...
-
Technical Support Specialist
4 days ago
Omaha, Nebraska, United States RemX Full timeJob OverviewOur client in the Omaha region is in search of a Technical Support Specialist to enhance their operations. This role is crucial for ensuring customer satisfaction through effective issue resolution. Key Responsibilities:Manage the issue resolution process from initial assessment to recommending corrective actions, ensuring follow-up for customer...
-
Client Support Specialist
2 months ago
Omaha, United States Gallup Group Full timeJob Description Client Support Specialist - 05003 **Description** ***Provide exceptional support to Gallup clients.*** As a client support specialist in our Omaha Riverfront office, you will provide the world-class service Gallups clients expect from us. Supporting a wide variety of Gallup services and products, youll help clients, consumers and survey...
-
Manufacturing Support Specialist
1 week ago
Omaha, Nebraska, United States Noll Human Resource Services Full timeJob OverviewWe are currently seeking a dedicated Manufacturing Support Specialist to join a local non-profit organization. This role will play a crucial part in a large-scale production environment, ensuring the seamless flow of operations. This is a temporary position with the potential for permanent placement. Availability to work on weekends is...
-
Cabinetry Customer Support Specialist
1 week ago
Omaha, Nebraska, United States Thomas Creek Woodworks Full timeJob OverviewThomas Creek Woodworks, a premier producer of bespoke wooden creations, is in search of a dedicated and enthusiastic Customer Support Specialist. Our commitment to outstanding customer service and the delivery of superior wood products is at the heart of our operations.In the role of Customer Support Specialist, you will be tasked with assisting...
-
Product Knowledge Specialist
5 days ago
Omaha, Nebraska, United States Edward's Stone Full timeAbout the RoleWe are seeking a highly motivated and experienced Product Knowledge Specialist to join our team at Edward's Stone. As a Product Knowledge Specialist, you will play a critical role in driving sales growth and exceeding revenue goals by building strong relationships with residential and commercial builders, local architects, and industry...
-
Machinery Production Specialist
1 week ago
Omaha, Nebraska, United States The Reserves Network Inc Full timeJob OverviewBecome an integral part of a company with extensive experience in manufacturing advanced machinery products as a Machinery Production Specialist. This role is essential within a leading professional production machining environment.Key Aspects of the Role:Attractive compensation ranging from $17 to $18 per hourPosition based on-siteAvailable...
-
Business Operations Specialist
2 weeks ago
Omaha, United States Belt Power Full time $57,500 - $62,500Job DescriptionJob Description Business Operations Specialist based out of Omaha, NECompany Overview:Belt Power LLC is a full service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material...
-
Business Operations Specialist
7 days ago
Omaha, United States Belt Power Full time $57,500 - $62,500Job DescriptionJob Description Business Operations Specialist based out of Omaha, NECompany Overview:Belt Power LLC is a full service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material...
-
Desktop Support Specialist
1 week ago
Omaha, United States DMSi Software Full time** Desktop Support Specialist** **Job Category****:** Customer Service **Requisition Number****:** DESKT01249 Showing 1 location **Job Details** **Description** As a Desktop Support Specialist, you will provide in-house hardware and software support for DMSi employees. This includes a variety of equipment and issues such as desktops, laptops, network...
-
Technical Support Specialist
4 days ago
Omaha, Nebraska, United States RemX Full timePosition OverviewOur client, a prominent organization in the software industry, is looking for a Technical Support Specialist to provide exceptional assistance to their clientele. Key Responsibilities:Manage the issue resolution process from initial assessment to recommending corrective actions, ensuring customer satisfaction through follow-ups. In complex...
-
Flooring Customer Support Specialist
1 week ago
Omaha, Nebraska, United States RemX Full timePosition OverviewThis role is a direct hire opportunity with a prominent, award-winning national company specializing in flooring, countertops, and wall tiles. The Flooring Customer Support Specialist will engage with clients at the Omaha location, assisting them in selecting products and managing their orders efficiently.The standard work hours are from...
-
Honda Product Specialist
2 weeks ago
Omaha, United States O'Daniel Honda Careers Full timeO'Daniel Honda is looking for a Honda Product Specialist to join our team. This role will assist in sales responsibilties. Located in midtown Omaha, O’Daniel Honda has had the privilege of serving the community since 1958. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be...
-
Logistics Support Specialist
1 week ago
Omaha, Nebraska, United States Quipt Home Medical Full timeJob Title: Logistics Support SpecialistJoin our dynamic team at Quipt Home Medical, a prominent provider in the clinical respiratory equipment sector, as we seek dedicated and motivated individuals to enhance our operations.Key Responsibilities:Prepare, label, and dispatch products or materials efficientlyInspect, confirm, and document incoming goods or...
-
Client Support Specialist
1 week ago
Omaha, Nebraska, United States Genuine Parts Company Full timePosition OverviewAs a Client Support Specialist, you will operate under general oversight to ensure that customer expectations are precisely identified and fully satisfied. This role may involve mentoring less experienced support staff or providing dedicated assistance to specific clients.Key ResponsibilitiesProcess customer orders through various channels...
![DMSi Software](https://media.trabajo.org/img/noimg.jpg)
ERP Product Support Specialist
2 months ago
** ERP Product Support Specialist**
**Job Category****:** Customer Service **Requisition Number****:** EDISP01292 Showing 1 location **Job Details**
**Description**
The **ERP Product Support Specialist** is responsible for the support and implementation of DMSis productivity solution products. The Specialist may also be involved with other professional service engagements such as training, system utilization, and special consultation. The ERP Product Support Specialist will be the SME for our productsdemonstrating the solution and managing the support and implementation processes. Travel to customer sites to assist with their implementation and go-live may be required.
**RESPONSIBILITIES AND DUTIES:**
- Manage implementation projects for the installation and conversion of all productivity solution products (EDI, E-Commerce, Mobile Apps, etc.)
- Lead, attend, assist with training for internal personnel, customers, and prospects
- Use knowledge of DMSi products and other knowledge resources to design/configure the implementation plan and product setup
- Receive phone calls/emails directly from customers and responsible for appropriate professional communication with customers to gather information, resolve issues, and provide a positive image of the organization
- Serve as primary customer contact on assigned projects and implementations
- Assist DMSi personnel in researching, testing, or handling cases through escalation, support, coaching, training
- Utilize DMSis internal project management, customers support, and knowledge tools
- Complete documentation related to cases and contribute to improving DMSis internal and external Knowledge Base
**KNOWLEDGE, SKILLS, AND ABILITIES:**Understanding of the building material distribution industry and unique aspects of the business operations of their assigned markets
Knowledge of DMSis products and related solutions, with special focus on differentiation and benefits for target market
Strong communication skills and the ability to positively represent DMSi
Good verbal and written communication skills
Good online, phone, and in-person training facilitation skills
Good analytical, logical, research, and problem-solving skills
Ability to apply project management skills and utilize DMSi project management tools
Ability to positively interact with personnel at all levels of the company and with others outside the company
Ability to work from Omaha office
Ability to travel to customer sites as needed
**EDUCATION AND EXPERIENCE:**Bachelors degree in Accounting, MIS, Business Administration, Supply Chain Management, other related field, or equivalent work experience
**WORK ENVIRONMENT AND PHYSICAL DEMANDS:**Normal office environment with use of computers and telephone systems; no unusual physical demands
Travel to customer locations as needed including business air travel and car rental
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**