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Front Counter Sales Representative

2 months ago

Rochester, United States American Rental Association Full time

Milton Rents (a division of Milton CAT) is seeking a reliable individual with good customer service to work on the Front Sales Counter. The primary responsibilities of this position are to handle all inbound sales activity from a variety of sources, and coordinate with the internal departments to ensure that all customer requests are handled in a professional, timely manner. Pay Range: $18.00-$25.20 depending on experience. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Greet and transact business with all walk-in traffic in the showroom Answer all incoming calls to initiate sales process or route to other departments Coordinate sales and rentals with outside sales, shop and warehouse personnel Retain all rental contracts at the front counter until the equipment is returned Work to resolve any outstanding issues to the mutual satisfaction of the customer and the company Forward all referrals and leads to the appropriate Outside Salesman. Generate activity reports as requested by management Obtain and update customer information as requested by management A high-school diploma or GED is required for this job. 2 years of successful Inside Sales / Customer Service experience in equipment rental or a related industry Working knowledge of operating capabilities of Construction Rental Equipment Working knowledge of construction materials and their application Excellent phone, written and verbal communication skills Friendly and professional customer service skills; a desire to help

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