![Domino](https://media.trabajo.org/img/noimg.jpg)
Associate-Delivery & Service Lead
3 months ago
**Summary:** Assist the D&S Team Leader with the supervision and coordination of delivery and service team members. Effectively and efficiently handle customer service complaints and concerns. Comply with federal, state, company policies, local laws, transportation programs and regulations. Train new team members in job duties. High comfort level working in a diverse, fast paced environment.
**RESPONSIBILITIES AND DUTIES**
**(80%) Assist Delivery and Service Team Leader in leading the D&S Team**
* Routing, Scheduling, Hours of Service, and Maintenance :
* Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverage
* Conduct route analysis and recommend saving opportunities to Team Leader
* Monitor driver hours of service via onboard system
* Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)
* Perform payroll duties when necessary and review driver payroll for accuracy
* Assist in monitoring mis-deliveries, and make recommendations to Team Leader on avoidance strategies
* Assist in maintenance of driver qualification file
* Assist in the scheduling of truck maintenance and maintaining fleet image
* Assist in accident investigations
* Assist other supply chain centers when called upon
* Assist with D&S Team Leader with truck leasing meetings to ensure PMs are met to Dominos standard and repairs are completed timely
* Perform other duties as assigned by Manager and/or Director
**Job Details**
* Leadership :
* Recruit and interview new team members
* Train, coach and counsel team members
* Handle all driver concerns in Team Leaders absence
* Assist with annual performance appraisals
* Make recommendations to Team Leader for pay increases
* Attend and participate in annual Leadership & Development training sessions
* Assist with coordinating safety/team/quarterly meetings
* Reporting/Budget :
* Assist with all D&S generated reports
* Contribute to development of annual department budget preparation for Director-Supply Chain Center review and approval
* Customer Relations :
* Assist in answering *Slice of Pie* complaints
* Maintain positive customer relationships
* Customer Surveys
**(20%)** As needed, if qualified, drive company commercial vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion work the yard
**Qualifications**
* High School Diploma, some college hours, 2 year degree preferred
* 2-3 years of documented supervisory experience
* 2-3 years route scheduling experience
* Knowledge of Department of Transportation rules and regulations
* Working knowledge of Microsoft office software
* Willingness to support a 24 hour operation, including carrying an emergency cell phone as needed
* Results-oriented with strong organizational, decision making and people skills
* Must successfully pass a background checks every third year on your anniversary date
* Commercial Drivers License Class A would be a plus
**Physical Requirements**
**** Must be able to lift up to 50 lbs., perform heavy pushing/pulling of product, work in varied conditions both indoors/outdoors, including refrigerated conditions , and work in environment with exposure to loud machinery, when necessary
**ONE BRAND. ONE SYSTEM. ONE TEAM.**
*Exceptional franchisees and team members on a mission to be the best pizza delivery company in the World* **Additional Information**
All your information will be kept confidential according to EEO guidelines.
-
Marketing & Customer Service Associate
2 weeks ago
Ontario, United States Instep Management Group Full time $48,000 - $58,000Job DescriptionJob DescriptionThe Marketing & Customer Service Associate will work alongside our thoroughly trained and well-established Marketing & Customer Service team. Each new Marketing & Customer Service Associate will be assigned an individual trainer as well as one business client to become familiarized with, along with all of their promotional...
-
Entry Level Customer Service Associate
20 hours ago
Ontario, United States InstepMG Full time $48,000 - $55,000Job DescriptionJob DescriptionThe Entry Level Customer Service Associate will work directly with potential customer accounts to establish a proper connection and comprehensive sales solution to fulfill our client’s account requirements based on the assigned account’s products, services, and promotions within the desired time frame. The Entry Level...
-
Lead Application Analyst, CRM
5 days ago
Ontario, United States EQ Bank | Equitable Bank Full timePurpose of Job:Equitable has transformed into a hybrid-agile delivery methodology with cross-functional Pods dedicated to launching new products, features, and ongoing business value for portfolios. The Lead Application Analyst is an exciting new role at Equitable, which is accountable for the delivery of CRM solutions. The Lead Application Analyst will work...
-
Lead Application Analyst, CRM
4 days ago
Ontario, United States EQ Bank | Equitable Bank Full timePurpose of Job:Equitable has transformed into a hybrid-agile delivery methodology with cross-functional Pods dedicated to launching new products, features, and ongoing business value for portfolios. The Lead Application Analyst is an exciting new role at Equitable, which is accountable for the delivery of CRM solutions. The Lead Application Analyst will work...
-
Culinary Service Associate
2 days ago
Ontario, Oregon, United States Trinity Health Full timeEmployment Type: Part timeShift: Rotating Shift Position Overview: Trinity Health is seeking a Culinary Service Associate to join our Food and Nutrition Services team. This role is essential in ensuring the delivery of high-quality food services, including food preparation, assembly, and sanitation of equipment. Responsibilities also encompass patient care...
-
Customer Service BDC
2 weeks ago
Ontario, United States Sonic Automotive Full timeCustomer Service BDC / Appointment Setter Associate - Crown Lexus in Ontario, CA at Sonic Automotive Job Type: Other Experience: Associate About At Crown Lexus, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving...
-
Service Operations Coordinator
3 days ago
Ontario, California, United States Aspire Bakeries Full timePosition OverviewAspire Bakeries is a leading North American baking enterprise specializing in premium frozen baked goods. Our diverse product lineup features a variety of breads, artisan breads, buns, cookies, donuts, muffins, and pastries from renowned brands. With 13 production facilities across North America, we are dedicated to fostering innovation,...
-
CI Training Lead
12 hours ago
Ontario, United States ODW Logistics Full timeODW Logistics is a Top 50 Nationwide third-party logistics provider. ODW Logistics has strong company values of Respect-Trust-Team-Opportunity.Essential Functions for Continuous Improvement Training Lead.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinates training with Regional...
-
Customer Service Delivery Advocate
2 weeks ago
Ontario, United States Carvana Full timeWe're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community,...
-
Sr. Lead, Data Engineering
3 months ago
Ontario, United States TransUnion Full timeWhat We'll Bring:At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based...
-
Sr. Lead, Data Engineering
3 months ago
Ontario, United States TransUnion Full timeWhat We'll Bring:At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based...
-
Associate Career Services Specialist
3 weeks ago
Ontario, United States IEC - Ontario Full timeJob DescriptionJob DescriptionUEI College, Ontario Campus is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it’s an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are...
-
Sales & Customer Service Associate
1 month ago
Ontario, United States Massage Envy Franchising, LLC Full timeOverview Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a sales...
-
Post Office Worker
3 weeks ago
Ontario, United States United States Postal Service Full timePostal courier person are being hired by USPS (United States Postal Service) which provides for career growth and development Do you want jobs that require no previous experience? The United States Postal Service is recruiting Postal Clerks all over the country and giving them numerous job opportunities without having to have any previous experience. It is...
-
Warehouse Associate
1 month ago
Ontario, United States Rust-Oleum Corporation Full timeJOB DESCRIPTION Job description:We are looking for a French and English-speaking Warehouse Associate to participate and lead efforts in our warehouse operations and activities at our Service Center located in Concord, ON. Warehouse workers responsibilities include storing materials, picking, packing and scanning orders. The goal is to increase efficiency,...
-
Sales & Customer Service Associate
1 month ago
Ontario, United States Massage Envy Full timeOverview: Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a sales...
-
Customer Service Sales Associate
1 month ago
Ontario, United States RME Clinics Inc. A Massage Envy Group Full timeDO YOU LOVE HELPING OTHERS? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a sales and...
-
Experienced Service Operations Associate
2 days ago
Ontario, California, United States GEODIS Group Full timePosition Title: Senior Customer Service RepresentativeJob Category: OperationsRequisition Number: SRCUS022485Overview:The Senior Customer Service Representative plays a pivotal role in executing customer service functions, which include addressing inquiries, processing orders, and managing customer complaints and questions with promptness, courtesy, and...
-
Post Office Worker
3 weeks ago
Ontario, United States United States Postal Service Full timeCommence a fulfilling career expedition with USPS as a Postal Associate and enjoy benefits such as reasonable salary, benefits, and opportunities for development. There are available job vacancies all over the country within the largest agency of the government that employs almost one million people. USPS provides good training programs to all new staff to...
-
Box Truck Driver and Warehouse Associate
6 hours ago
Ontario, United States inQbrands, Inc. Full timeBox Truck Driver and Warehouse Associate About UsinQbrands is a new kind of company dedicated to making cross-border commerce effortless and easy. inQbrands creates customized, end-to-end supply chain solutions for brands, retailers, distributors, and wholesalers through vested strategic alliances and partnerships with leading Chinese Manufacturers across...