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Principal Analyst, Supplier Performance

3 months ago

Atlanta, United States Invesco Global Asset Management Inc Full time
As one of the world's leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day

Job Description

Your Role:

The Principal Analyst, Supplier Performance (Supplier Manager) will support key initiatives within Invesco's Third Party Risk Management Program. They will have responsibility for supporting the program and working within the related technology solution. As a Supplier Manager you will partner with the departments owning the largest and most complex relationships at Invesco to provide support and ensure the relationship is managed in compliance with the Third Party Risk Management framework.

What you would be responsible for:
  • Acts as a relationship manager engaging business leads and peers, interfaces with leaders and subject matter experts (SMEs) across the organization; ensures service quality and customer satisfaction
  • Analyze data to determine performance trends, including technology and/or operational issues impacting suppliers' performance
  • Document Service Level Agreements (SLAs) with suppliers, prepare management reporting and coordinate the process of adding new services and/or discontinuing use of existing services.
  • Aggregate and analyze internal service line owner net promoter scores
  • Issue Resolution: Supporting 1st line business owners with any conflicts or issues that arise with suppliers in a professional and prompt manner to keep a positive working relationship.
  • Produce relevant reports for executive management and internal business partners summarizing oversight activities and risk
  • Develop deep knowledge of Invesco's third party risk management process and identify supplier lifecycle enhancements to increase operational efficiency
  • Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures
  • Maintain a positive relationship with key supplier to help them achieve best in class service
Experience you bring:
  • Bachelor's degree from an accredited university
  • Procurement, Third Party Risk Management and / or project management experience
  • Strong relationship management with demonstrated ability to work across business lines
  • Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio)
  • Experience in the asset management or banking industry
  • Experience working with large technical suppliers
  • You have exceptional knowledge of service level agreements
  • You have demonstrated ability to translate complex details into easily understandable executive summaries.
Full Time / Part Time

Full time

Worker Type

Employee

Job Exempt (Yes / No)

Yes

Workplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.

What's in it for you?

Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including:
  • Flexible paid time off
  • Hybrid work schedule
  • 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
  • Health & wellbeing benefits
  • Parental Leave benefits
  • Employee stock purchase plan


The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.

Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.