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Residential Sales Associate

2 months ago

St Cloud, United States Midco Full time

JOB PURPOSE: Drive residential MDU sales opportunities through proactive sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV. MDU Residential Sales Associates will network with apartment managers, property builders/owners, and MDU Account Executives to drive referrals and increase sales. KEY FUNCTIONS: Identify individual customer's current and potential product needs and make recommendations. Increase the customers understanding of Midco products and pricing options. Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, and phone to sell and upsell to new and existing customers through targeted MDU sales campaigns via door-to-door efforts. Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions. Maintain and update area property management plan without assistance, able to work independently. Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community. Apply a positive customer service attitude in interactions with all customers and establish positive rapport. Meet or exceed defined sales goals (weekly, monthly, yearly, etc.). Follow up with customers in a timely manner, if necessary. Be patient and understanding in all customer interactions. Dress in a professional manner to positively represent Midco's image throughout the community. Clearly explain and demonstrate equipment connectivity and functionality. Travel to new and growing markets for sales campaigns. Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record. Maintain regular attendance as required by your position. Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers. Adhere to Midco's privacy guidelines to ensure each customer's privacy. EXPERIENCE AND EDUCATION: High school diploma or GED required. Some college preferred. Sales or related experience preferred, but not required. Possess knowledge of Microsoft Office Suite and the Internet. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Team members may be required to frequently reach, lift and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials. In-person visits to customers' residences are frequent in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment. The noise level in the work environment is moderate. Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands. Employees may be required to be on feet walking up to or exceed 40 hours per week. ABOUT MIDCO: Midco: Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest. Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve. Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions. Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work: Free Midco internet & TV Great opportunities to get involved in volunteerism Generous 401(k) match and paid time away from work programs And many more Visit Midco.com/Careers to learn about employment opportunities and apply today. Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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