Dir, Human Resources DC
3 weeks ago
**Dir, Human Resources DC & Customer Service**
**Location**
NJ-Monroe Corporate
**Classification**
Full-Time
**Job Summary**
As a human resources director, you are responsible for planning, developing and implementing all aspects of human resources to support our Distribution Center and Customer Service Center. You will partner with senior leaders to acquire and manage talent, drive performance and direct employee relations to achieve our business objectives and support our companys growth plans. You provide strategic human resource direction which influences senior management on the growth, development and retention of our talent.
**What You Do**
Lead all HR processes, programs and policies, including but not limited to talent acquisition, succession planning, performance management, and employee relations while modeling a superior customer service focus. Build successful relationships across the organization and develop a detailed understanding of the business needs so that recommendations can be made that complements our organization.
Develop HR programs, providing direction to ensure employees are engaged, retained and invested in creating a positive workplace and a high level of employee morale and motivation. Set the strategy and define objectives ensuring milestone deliverables are met within timeframes outlined.
Work with leadership team to identify critical factors influencing staff turnover and engagement. Formulate plans and provide guidance to effectuate positive change and maintain our competitive advantage in the marketplace.
Oversee employee relations, providing support to management teams to ensure consistency and fairness in addressing company policy and procedures. Coach Managers on any performance issues and assists with resolutions, ensuring appropriate and timely corrective action.
Develop successful sourcing strategies to strengthen the companys ability to recruit and retain top talent, anticipating talent needs and partnering to ensure we have the best talent. Evaluate strategies on an ongoing basis and adjust according to market trends and effectiveness.
Ensure excellence and consistency in the implementation of all programs in compliance with all applicable laws and policies.
Identify opportunities for training initiatives which will elevate the skill set of our current employees and foster growth opportunities within the company.
Manage the performance review process in the DC, ensuring consistency and fairness in compensation practices and alignment with company direction.
Coach and develop direct reports, prepare and deliver performance reviews, provide actionable feedback and manage all levels of performance.
Develop and monitor DC human resource budget ensuring we are stay on track.
Collaborate with Human Resource teams throughout the company to identify best practices. Share knowledge and work together to create a world class human resource department.
**Knowledge & Experience**
Proven analytical, planning and organizational skills
Ability to build rapport and collaborate across the organization
Ability to anticipate needs, challenges and potential issues and proactively develop solutions to meet the demands of our fast-paced, constantly changing business
Hands-on leader, with the ability to see the big picture and the willingness to roll up their sleeves to get the job done
Act with a sense of urgency and can reprioritize quickly and effectively, with an ultimate focus on results
Strong business acumen, demonstrated problem solving and analytical skills to deliver appropriate solutions balancing employee needs and business considerations
Strong written and verbal communication skills with the ability to interact effectively at all levels of the business
Bachelors Degree required
Bilingual preferred ( Spanish or Hindi).
Minimum of 10 years of experience in HR management with a thorough knowledge of employment law, recruitment and succession planning
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