Current jobs related to Customer Success Specialist - San Francisco - Scribe
-
Customer Success Specialist
6 days ago
San Francisco, California, United States Edthena Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at Edthena. As a key member of our organization, you will be responsible for managing the entire customer lifecycle, from onboarding and training to renewals and technical support.Key ResponsibilitiesDevelop and maintain strong relationships with our customers,...
-
Customer Success Specialist
3 days ago
San Francisco, California, United States Edthena Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at Edthena. As a key member of our customer-facing team, you will be responsible for managing the entire customer lifecycle, from onboarding and training to renewals and technical support.Key ResponsibilitiesManage complete customer lifecycle:...
-
Customer Success Specialist
2 days ago
San Francisco, California, United States Edthena Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at Edthena. As a key member of our customer-facing team, you will be responsible for managing the entire customer lifecycle, from onboarding and training to renewals and technical support.ResponsibilitiesManage complete customer lifecycle: onboarding,...
-
Customer Success Onboarding Specialist
2 weeks ago
San Francisco, California, United States Sigma Computing Full timeAbout the RoleWe are seeking a highly skilled Customer Success Onboarding Specialist to join our team at Sigma Computing. As a key member of our customer success team, you will be responsible for guiding new customers through the onboarding process, ensuring they achieve their first value use case and become self-sufficient in using our cloud analytics and...
-
Customer Success Onboarding Specialist
3 days ago
San Francisco, California, United States Sigma Computing Full timeAbout the RoleWe are seeking a highly skilled Customer Success Onboarding Specialist to join our team at Sigma Computing. As a key member of our customer success team, you will be responsible for guiding new customers through the onboarding process, ensuring they achieve successful outcomes with our cloud analytics and business intelligence tool.Key...
-
Customer Success Implementation Specialist
4 weeks ago
San Francisco, California, United States Sigma Computing Full timeOverviewAs a Customer Success Implementation Specialist, you will play a pivotal role in assisting new clients with the deployment of their initial use case in Sigma, ensuring they receive comprehensive training throughout the process.Key ResponsibilitiesLead the onboarding process for new clients, emphasizing customer engagement and independence.Customize...
-
Embedded Customer Success Specialist
4 weeks ago
San Francisco, California, United States Workato Full timeAbout WorkatoWorkato stands as the premier integration and automation platform, uniquely designed to cater to the needs of large enterprises while maintaining an accessible low-code/no-code environment. This empowers users, regardless of their technical background, to seamlessly automate workflows across various applications and databases.Recognized as a...
-
Embedded Customer Success Specialist
4 weeks ago
San Francisco, California, United States Workato Full timePosition OverviewAbout WorkatoWorkato stands as a premier integration and automation platform, renowned for its simplicity and robust capabilities, tailored to meet the demands of large enterprises.Our platform is designed to be low-code/no-code, enabling users, regardless of their technical background, to seamlessly automate workflows across various...
-
Customer Success Advocate
3 weeks ago
San Francisco, California, United States PCS Software, Inc. Full timeAbout PCS Software, Inc.PCS Software, Inc. is a leading provider of innovative technology solutions in the Trucking and Logistics Industry. Our mission is to drive the success of our customers through cutting-edge Transportation Management System (TMS) solutions.Job SummaryWe are seeking a highly motivated and experienced Customer Success Specialist to join...
-
Customer Success Lead
4 weeks ago
San Francisco, United States Vibemap Full timeVibemap is looking for a Client Success Lead to help create immersive city experiences like scavenger hunts and digital maps for cities across the world. This role involves managing multiple projects, deadlines, and unforeseen challenges with ease, and regularly meeting with clients across different time zones. The ideal candidate is tech-savvy, thrives in a...
-
API Customer Success Specialist
4 weeks ago
San Francisco, California, United States Speakeasy Full timeAbout Speakeasy Speakeasy is at the forefront of developing the next generation of API infrastructure. We empower API creators to deliver a seamless developer experience akin to that of Stripe, by designing and maintaining top-tier developer interfaces such as intuitive, feature-rich SDKs, Terraform providers, and comprehensive documentation. A superior...
-
Customer Success Advocate
7 days ago
San Francisco, California, United States Scribe Full timeAbout ScribeScribe is a product-led growth startup based in San Francisco, revolutionizing the way people work by helping over 1 million organizations document and share their knowledge.Job DescriptionWe are seeking a Customer Success Specialist to join our team, who will be the face of our product to our customers, ensuring they can effectively use our...
-
Customer Success Strategist
4 weeks ago
San Francisco, California, United States Notion Full timeAt Notion, we are dedicated to empowering individuals, teams, and organizations to customize their software solutions to tackle any challenge. While technology is a powerful ally, many users find it difficult to modify or create the software they rely on daily. Our goal is to change this narrative through innovation, design, and craftsmanship.Since our...
-
Customer Success Manager
1 month ago
San Francisco, United States Guidewheel Full timeJob DescriptionJob DescriptionTHE COMPANYGuidewheel is on a mission to empower all the world's factories to reach sustainable peak performance. Inspired by the simple, universal truth that every machine on the factory floor has a power cord, our plug-and-play FactoryOps platform makes the power of the cloud accessible to any factory. Guidewheel clips...
-
Customer Success Manager
6 days ago
San Francisco, California, United States Encord Full timeAbout UsAt Encord, we're revolutionizing the AI infrastructure landscape.The biggest challenge AI companies face today is not as glamorous as it seems: it's all about data quality. In fact, the success of any AI application today relies on the quality of a model's training data - and for 95% of teams, this essential step is both the most costly, and the most...
-
San Francisco, California, United States KARL STORZ Endoscopy - America Full timeJob SummaryKARL STORZ Endoscopy - America is seeking a highly skilled and experienced AV Project Manager and Customer Success Specialist to join our team. As a key member of our operations team, you will be responsible for managing the growth, effectiveness, and profitability of Operation Room installation projects within your designated region.Key...
-
Scaled Customer Success Specialist
4 weeks ago
San Francisco, California, United States Vanta Full timePosition OverviewVanta is seeking a dedicated Customer Success Manager to enhance our team. In this pivotal role, you will collaborate with clients to navigate their security and compliance pathways utilizing Vanta's innovative solutions.Key ResponsibilitiesEngage with clients across various sectors and stages of their journey.Develop scalable resources...
-
Customer Success Strategist
4 weeks ago
San Francisco, California, United States Notion, LLC Full timeAt Notion, we are dedicated to empowering individuals, teams, and organizations to customize their software solutions to address unique challenges and seize opportunities. While technology serves as a powerful ally, many users lack the skills to develop or modify the software they rely on daily. Our goal is to transform this landscape through thoughtful...
-
Senior Customer Success Manager
2 weeks ago
San Francisco, California, United States Zip Full timeAbout the RoleWe're seeking a seasoned Senior Customer Success Manager to join our team at Zip. As a key member of our customer-facing team, you'll be responsible for driving customer success and ensuring our clients achieve their business goals.Key ResponsibilitiesManage a portfolio of clients across various industries and customer segments, providing...
-
Client Success Specialist
4 weeks ago
San Francisco, California, United States Scrut Automation Full timePosition Overview: Client Success Specialist About SCRUT Automation Scrut Automation is a cutting-edge platform for information security and compliance monitoring, designed to assist small and medium cloud-native businesses in establishing and maintaining a strong security framework while effortlessly adhering to various information security standards such...
Customer Success Specialist
4 months ago
About usScribe is where exceptional people come to do the best work of their careers. We are a series A, product-led growth startup based in San Francisco. We help over 1 million go-to people document and share what they know. Scribe automatically creates step-by-step guides for any process, putting an end to hours spent taking screenshots and running training sessions. If youve always wanted to work on a product thats truly changing the way people work, wed love to chatHow we workWe are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values:A strong sense of ownershipDefaulting to actionHumans over everything elseA continuous learning and growth mindsetHigh performance, high-velocity outputA supportive, respectful and transparent work environmentAbout this roleScribe is seeking a Customer Success Specialist to join our team. As a Customer Success Specialist, you will be the face of our product to our customers - ensuring that customers can effectively use our product across a variety of use cases, delivering onboarding sessions and live product demos to customers and prospects, and fielding inbound questions. In addition to engaging new customers, youll be laser-focused on driving adoption through the customer lifecycle, culminating in seamless renewal events.Youll be joining a small and scrappy team, helping to design and build out our scaled approach to customer and product success. The right person will be energized by the opportunity to help our incredible users while also building programs, testing approaches and collecting insights as we scale.Scribe is a truly horizontal product used by over a million organizations around the world, so you will have the opportunity to work with a large volume and wide range of customers across industries and roles. Given your unique customer vantage point, you will work closely with Sales, Customer Success, Marketing, and Support team members daily to surface relevant customer insights and feedback.Examples of what youll be doingConduct live onboarding sessions for teams of users, enabling customers to use Scribe effectively across a variety of use cases.Identify common business problems customers are trying to solve with Scribe and position solutions and ROI to maximize adoption.Respond to functional questions via email, leveraging existing assets/guides and contributing to our growing library of FAQs.Support Scribe evangelists to drive change within their organizations.Manage contract renewals to maintain best-in-class customer and revenue retention.Work closely with Sales, CS, Marketing, and Support team members daily to surface relevant customer insights and feedback.Design & execute experiments to continuously improve key metrics: activation, adoption, retention.Exude a passion for Scribe as a solution for business challenges.Qualifications2-4 years of work experience, interest in building new skills and continued career growth at a fast-paced start-up.Experience in customer-facing roles such as customer success, account management, or sales for a SaaS solution. (Bonus: experience owning subscription renewals and familiarity with CSP/CRM/subscription billing tools.)Engaging presentation skills, understanding of business challenges, and ability to connect with and influence others.Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.Excellent organizational and time-management skills, with the ability to coordinate meetings and deliverables across a large volume of customers.Strong problem-solving skills, with the ability to recognize common business problems and suggest solutions.Passion for technology and the ability to quickly learn new SaaS software applications.A positive attitude and a willingness to go the extra mile for customers.Excited by the opportunity to wear many hats and grow with our company.If you love talking to people, are passionate about making customers successful, and get excited about building alongside a scrappy team - please get in touch about joining our growing teamFull-Time Employee Benefits Include:Some of the nicest and smartest teammates youll ever work withCompetitive salariesComprehensive healthcare benefitsExciting and motivating equityUnlimited PTO401kParental LeaveCommuter/Remote benefitsWFH StipendCompensation$70k - $95k USD salary + equityWe consider several factors when determining compensation, including location, experience, and other job-related factors.Unsure if you meet all of these requirements? Please apply anyway We would love to hear from you.#J-18808-Ljbffr
by Jobble
