Plumbing Service Sales

3 weeks ago

Atlanta, United States Recruit Up, LLC Full time

OverviewOur client is an industry-leading mechanical contractor with offices in Atlanta, GA, and Charlotte, NC. They are one of the Southeast's top choices in mechanical contractors, providing highly efficient mechanical systems and a full range of services to meet their customers' unique needs. For their employees, customers, and their communities, they are BUILDING A HIGHER STANDARD.Our client seeks a plumbing service salesperson, whose primary responsibility will be to generate new business and increase sales for the plumbing services offered by their company. You will be tasked with identifying potential customers, understanding their needs, and effectively promoting their plumbing services to meet those needs. Additionally, you will be responsible for maintaining strong relationships with existing clients and ensuring customer satisfaction. REPORTING RELATIONSHIPSReports to Operations Manager.ResponsibilitiesIdentify potential customers through various channels such as cold calling, networking events, referrals, and online research.Conduct consultations with potential clients to understand their plumbing needs and assess their requirements.Provide advice and recommendations on suitable plumbing solutions based on client needs and budget.Prepare and deliver compelling sales presentations to prospective clients, highlighting the features and benefits of our plumbing services.Articulate pricing, warranties, and any special promotions to encourage conversions.Work with our internal support team to prepare detailed and accurate quotes and proposals for plumbing services based on client requirements.Follow up with clients to address any questions or concerns and negotiate terms as necessary.Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty.Address customer inquiries, concerns, and complaints promptly and professionally to ensure customer satisfaction.Stay informed about industry trends, competitor offerings, and market developments to identify new opportunities for business growth.Provide feedback to the management team regarding market trends and customer preferences.Monitor sales performance metrics such as lead conversion rates, sales volume, and revenue targets.RequirementsHigh school or equivalent.Must have basic PC experience in Windows environments.Plumbing-related certifications.PREFERRED QUALIFICATIONSTechnical school.Trade school.Bachelor's degree.A degree in Engineering or Construction Management or at least 5 years of HVAC or Plumbing experience/vocational training.KNOWLEDGE, SKILLS, ABILITIES AND CHARACTERISTICSProven experience in sales, preferably in the plumbing or related industry.Strong communication and interpersonal skills, with the ability to build rapport with clients.Excellent negotiation and persuasion abilities.Technical knowledge of plumbing systems and services is a plus.Proficiency in CRM software and Microsoft Office Suite.Highly organized with strong attention to detail.Ability to work independently and as part of a team.WORKING CONDITIONS AND PHYSICAL EFFORTSWork involves moderate exposure to elements, such as hot/cold temperatures, dirt, dust, and/or loud noises.Work environment involves some exposure to construction, mechanical and electrical-related hazards, or physical risks, which require following basic safety precautions.Moderate physical effort. Requires handling of average-weight objects up to 50 pounds and extensive standing and walking.Work requires local and occasional out-of-town travel to job sites and customer locationsPerformance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and scaffolds and to negotiate work areas under construction.

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