Hybrid Plumbing Technician

2 weeks ago

Atlanta, United States RSM Atlanta Full time

Job DescriptionOverview: We are seeking an experienced retired plumber to join our team in a hybrid role. The ideal candidate will leverage their extensive plumbing knowledge to support our commercial restaurant equipment and facility management services. This role requires a mix of remote consultation, troubleshooting, and on-site service, maintenance and repair.Duties and Responsibilities:1. Remote Consultation and Support:Provide remote troubleshooting support to clients and field service technicians via phone, email, or video calls.Assist clients in diagnosing plumbing issues related to commercial kitchen equipment and facilities.Guide on-site technicians through complex repair procedures.Assist with creating and updating service documentation, maintenance logs, and reports.Coordinate with the dispatching team to plan onsite visits and manage service requests.Utilize digital tools to track service requests, inventory, and equipment status.2. On-Site Maintenance and Repair:Conduct regular on-site visits to inspect, maintain, and repair plumbing systems in commercial restaurant settings.Ensure all plumbing systems comply with health and safety regulations.Perform installations, replacements, and upgrades of plumbing fixtures and equipment.3. Preventive Maintenance:Develop and implement preventive maintenance plans to minimize downtime and extend the lifespan of plumbing systems and equipment.Conduct regular inspections and maintenance tasks as per the schedule.4. Documentation and Reporting:Maintain accurate records of all maintenance and repair activities.Prepare detailed reports on the condition of plumbing systems and recommend necessary actions.Keep track of parts inventory and order supplies as needed.5. Training and Mentorship:Train and mentor junior technicians and staff on best practices and safety protocols.Conduct workshops and training sessions for clients on basic maintenance and troubleshooting.6. Customer Service:Respond promptly to client inquiries and service requests.Provide exceptional customer service and build strong relationships with clients.Address and resolve any customer complaints or concerns effectively.RequirementsQualifications: High school diploma or equivalent.Retired plumber with a remarkable track record of over 25 years of hands-on experience in commercial plumbing settings.Experience working with commercial kitchen equipment is highly desirable.Proficiency in diagnosing and repairing plumbing issues, including leaks, clogs, and broken fixtures.Proficiency in installing plumbing systems and components, such as pipes, faucets, toilets, sinks, and water heaters.Skill in performing routine maintenance tasks, such as cleaning drains and checking for leaks.Extensive knowledge of plumbing systems, including installation, service, repair, and maintenance.Strong diagnostic and problem-solving skills.Excellent communication skills, both written and verbal.Proficiency in using digital tools for remote consultation and documentation.Ability to work independently and manage time effectively.Strong customer service orientation and interpersonal skills.Stable internet connection.Flexible working hours to accommodate customer needs and training schedules.Physical Requirements:Physical ability to perform manual labor, including lifting heavy equipment and working in confined spaces.Ability to stand, bend, kneel, and work in varying environmental conditions, including hot and noisy environments.Other Requirements:Valid driver's license and reliable transportation for on-site visits.Willingness to travel to various restaurant locations as needed.Availability to work flexible hours, including occasional evenings or weekends, to accommodate client needs.Important Notes: Please ensure that both the front and rear images of your Driver's License are uploaded along with your resume and/or application. This position is available for Full-time, Part-time, or Contract type of job.

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