Customer Service Admin

2 weeks ago

Richland, United States MSCCN Full time

This is a job for a Customer Service Admin position with a company located in theRichland, MS area. General Information: Responsible for providing order management services to clients. Activities include helping clients to handle order quoting, order processing; order fulfilment, review of orders, order entry, order dispatch & support, order payment etc. for their customers. Ensures timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction. Monitors and resolves order issues and processing errors. An Experienced Para-Professional (S2) requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. May require the following proficiency: Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Communicates information that requires some explanation or interpretation. Your Responsibilities: Single point of contact for customers/'the voice of the customer' for all post- order transactions. Develop a knowledge of the customer; identify and predict customer needs. Provide quotes, processing orders, acknowledgements, requests for information, etc. Coordinate communication to and from customer including product information, engineering, production, quality, test, shipping, service, warranty, ect. Review customer order; verify customer information and notes. Maintain customer records and documentation. Work with confidential customer information. Accurately log all customer interactions in data management system. Input and track orders, change notices and cancellations. Respond to customer queries and product needs. Promptly identify and escalate customer issues for resolution. Diagnose, troubleshoot and resolve issues over the phone in a fast paced environment. Answer incoming support requests via phone, email or web portal. Analyze problems and inquiries related to Service Level agreements Complexity of Tasks: Under limited supervision, exercise discretion and judgment to perform duties that may involve moderately complex problems. Requires understanding of techniques, practices and procedures related to specific assignment and general knowledge of related functions. Requires strong communication skills to influence and negotiate with customers. Requires technical knowledge of Company and competitors' product lines. Requires ability to resolve complex problems and to recognize and communicate importance of changes in the marketplace. Travel and availability for communications in any time zone may be necessary. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Qualifications: High School diploma and 5 to 9 years of experience or a special combination of education and experience and/or demonstrated accomplishments. Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic.

  • Warranty Admin

    4 weeks ago

    Richland, United States Lyle Machinery Company Full time

    Job Type Full-time Description Lyle Machinery Co. is a diversified equipment dealer and for over 35 years, LMC has fostered a supportive and balanced culture to accomplish our shared values. We've added a location just down the road from our Headquarters in Richland, Mississippi, dedicated especially to Parts & Service. With several locations across MS, AL,...

  • Environmental Services Technician

    1 month ago

    Richland, United States Providence Service Full time

    Description Environmental Services Technician - ENVIRONMENTAL SVCS, Kadlec Regional Medical Center, Richland, WA Under direct supervision, performs daily cleaning tasks for patient and resident rooms, nursing stations, lounges, restrooms, offices, clinical areas, non-clinical areas, and any other areas assigned in accordance with...

  • Customer Service Representative

    1 month ago

    Richland, United States Circle K Full time

    Circle K - 2601 Queensgate Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    2 months ago

    Richland, United States Holiday Companies Full time

    Holiday Stationstores - 2601 Queensgate Blvd [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...

  • Customer Service Representative

    2 months ago

    Richland, United States Holiday Companies Full time

    Holiday Stationstores - 1401 George Washington Way [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...

  • Customer Service Representative

    3 months ago

    Richland, United States Holiday Companies Full time

    Holiday Stationstores - 8205 N 32nd St [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function operation...

  • Customer Service Representative

    1 week ago

    Richland, Washington, United States Gesa Credit Union Full time

    About Gesa Credit UnionGesa Credit Union is a member-owned, not-for-profit financial cooperative dedicated to providing exceptional service and value to its members.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing an engaging member experience via Gesa's...

  • Server and Customer Service

    5 months ago

    Richland, United States Pizza Hut Full time

    Description: There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great pizza is made by great people. So here's the thing - at Pizza Hut, we like really great pizza, which means we're going to need really great people. We...

  • Customer Service Host

    5 days ago

    Richland, Washington, United States Home 2 Suites Richland Full time

    About UsAt Home 2 Suites by Hilton Richland, we pride ourselves on providing a welcoming atmosphere for our guests. Our hotel is equipped with free WiFi and in-suite kitchens, making it the perfect destination for travelers.We're committed to delivering exceptional customer service and ensuring that every guest feels at home during their stay. If you share...

  • Customer Service Lead

    2 months ago

    Richland, United States MOD Pizza Full time

    MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right...

  • Customer Service Representative Domino's Pizza

    1 week ago

    Richland, Washington, United States Domino's Pizza Full time

    Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Domino's Pizza. As a key member of our customer service team, you will be responsible for providing exceptional phone and in-person service to customers.Key Responsibilities:Greet customers in a friendly and welcoming manner,...

  • Relief Customer Service Representative Driver

    2 months ago

    Richland, United States VESTIS Full time

    Vestis - 181 Davis Johnson Dr [Customer Service Representative] As a Customer Service Representative Driver at Vestis, you'll: Safely operate a company step van in designated area to provide products & service to a variety of clients; Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Meet sales goals and promote...

  • Senior Patient Services Specialist

    3 weeks ago

    Richland, United States Providence Health & Service Full time

    Job DescriptionThis is a combined posting for an Associate Patient Services Specialist, Patient Services Specialist and Senior Patient Services Specialist. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions,...

  • Associate Patient Services Specialist

    6 days ago

    Richland, United States Providence Full time

    Description Associate Patient Services Specialist - PATIENT ACCESS, Kadlec Regional Medical Center, Richland, WA Under the general supervision of the MGR PATIENT ACCESS/SCHEDULING, performs patient registration and pre-registration of scheduled accounts, verify insurance coverage, benefits, and obtains pre-certification, referral or...

  • Customer Service Representative

    1 week ago

    Richland, Georgia, United States Perry Bros Oil Co Inc Full time

    Are you a customer-focused individual looking for a challenging role in a fast-paced environment? We are seeking a skilled Customer Service Representative to join our team at Richland Gas N Go in Richland, GA.Job Summary:We are committed to providing excellent customer service and ensuring a clean and safe shopping experience for our customers. As a Customer...

  • Customer Service Representative

    3 months ago

    West Richland, United States Circle K Full time

    Circle K - 3957 Van Giesen St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer-Food Service

    4 months ago

    Richland Center, United States Kwik Trip Full time

    Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/ Guest Service coworkers give the best customer and food service experience in clean, state of the art facilities. Requirements: Food Service, Customer, Retail, Food

  • Customer Service Representative

    3 months ago

    West Richland, United States Holiday Companies Full time

    Holiday Stationstores - 3957 Van Giesen St [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...

  • Environmental Services Technician

    4 weeks ago

    Richland, United States Providence Health & Service Full time

    Job DescriptionEnvironmental Services Technician - ENVIRONMENTAL SVCS, Kadlec Regional Medical Center, Richland, WA Under direct supervision, performs daily cleaning tasks for patient and resident rooms, nursing stations, lounges, restrooms, offices, clinical areas, non-clinical areas, and any other areas assigned in accordance with standard procedures of...

  • Customer Service Specialist

    1 week ago

    Richland Center, Wisconsin, United States Wal-Mart Stores , Inc. Full time

    Job DescriptionWe are seeking a skilled Customer Service Specialist to join our team at Walmart Stores, Inc. in Richland Center, WI.