Application Analyst

2 weeks ago

New York, United States AMS Staffing Inc. Full time

Our client, an AM Law 100 firm, is looking to hire a Applications Analyst at their offices in New York City. This is a full time, direct hire paying an annual base salary of $115K to $130K plus a performance based bonus and excellent benefits package. This position allows for a hybrid work week with 2 days a week onsite, 3 days remote.

Job Title: Applications Analyst

Location: New York, NY 10019

Work Environment: Hybrid (2 days onsite, 3 days remote)

Salary: $115K to $130K

Term: Full-time

3rd Party C2C/Transfer: No

Referral Fee: $500 - Refer qualified colleague, friends, or family.

The Applications Analyst acts as the primary support for a portfolio of Desktop & Office Productivity technologies. Liaise with business stakeholders and vendors to continuously improve and extend the firms applications and platforms.

PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions):

  • Product owner for the firms Office Template development platform and custom Office ribbons and macros.
  • Provide support for the firms Office productivity technologies (Word, Excel, PowerPoint) and related technologies (Adobe). Product owner of other technologies assigned by the Applications Director
  • Evaluate, test and support Mobile applications related to Office Productivity applications.
  • Understand the firm's practice areas and business-related needs through ongoing communication with stakeholders to re-envision the Word interface and experience
  • Develop a solid technical understanding of these products/solutions and all areas of functionality
  • Work with Desktop Systems on client configurations for Office and integrated applications
  • Create test cases and test scripts and act as lead tester for all supported applications
  • Evaluate and monitor all enhancement requests and defects, and work with appropriate parties to expedite updates/fixes
  • Establish relationships with relevant vendors to understand product roadmaps, add-in components, etc.
  • Provide guidance on using these technologies and recommendations on how to leverage new features/enhancements
  • Provide direct oversight on smaller scale projects and see them through to completion

QUALIFICATIONS

  • Minimum 5 years work experience with 3 years in Word customization
  • Minimum 5 years work experience with Litera Application Suite specifically Innova Template Development
  • Excellent interpersonal and organizational skills with exceptional attention to detail
  • Able to handle multiple tasks simultaneously with a high degree of professionalism and client service orientation
  • Able to communicate effectively with firm personnel and clients on all levels
  • Stays informed regarding emerging products and technological solutions
  • Capable of working as part of a group or independently
  • Skilled at meeting strict deadlines under significant time and supervisory pressure
  • Excellent decision-making, analytical, and problem-solving abilities

EDUCATION AND/OR EXPERIENCE:

  • Bachelors degree required
  • Law firm experience preferred

COMPUTER SKILLS:

  • Experience with Microsoft Office, including macros and customization
  • Working knowledge of SharePoint

WORK REQUIREMENTS:

  • On site during normal working hours and available on site or remotely, when necessary, before or after normal working hours to monitor, assign, escalate and assist with requests
  • Required to monitor and respond to email after hours.
  • Ability to engage in off-site travel as required to meet the demands of the job and needs of the firm

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