Application Analyst- 1883772
4 weeks ago
Our client, an AM Law 100 firm, is looking to hire a Applications Analyst at their offices in New York City. This is a full time, direct hire paying an annual base salary of $115K to $130K plus a performance based bonus and excellent benefits package. This position allows for a hybrid work week with 2 days a week onsite, 3 days remote.
Job Title: Applications Analyst
Location: New York, NY 10019
Work Environment: Hybrid (2 days onsite, 3 days remote)
Salary: $115K to $130K
Term: Full-time
3rd Party C2C/Transfer: No
Referral Fee: $500 - Refer qualified colleague, friends, or family.
The Applications Analyst acts as the primary support for a portfolio of Desktop & Office Productivity technologies. Liaise with business stakeholders and vendors to continuously improve and extend the firm’s applications and platforms.
PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions):
- Product owner for the firm’s Office Template development platform and custom Office ribbons and macros.
- Provide support for the firm’s Office productivity technologies (Word, Excel, PowerPoint) and related technologies (Adobe). Product owner of other technologies assigned by the Applications Director
- Evaluate, test and support Mobile applications related to Office Productivity applications.
- Understand the firm's practice areas and business-related needs through ongoing communication with stakeholders to re-envision the Word interface and experience
- Develop a solid technical understanding of these products/solutions and all areas of functionality
- Work with Desktop Systems on client configurations for Office and integrated applications
- Create test cases and test scripts and act as lead tester for all supported applications
- Evaluate and monitor all enhancement requests and defects, and work with appropriate parties to expedite updates/fixes
- Establish relationships with relevant vendors to understand product roadmaps, add-in components, etc.
- Provide guidance on using these technologies and recommendations on how to leverage new features/enhancements
- Provide direct oversight on smaller scale projects and see them through to completion
QUALIFICATIONS
- Minimum 5 years work experience with 3 years in Word customization
- Minimum 5 years work experience with Litera Application Suite specifically Innova Template Development
- Excellent interpersonal and organizational skills with exceptional attention to detail
- Able to handle multiple tasks simultaneously with a high degree of professionalism and client service orientation
- Able to communicate effectively with firm personnel and clients on all levels
- Stays informed regarding emerging products and technological solutions
- Capable of working as part of a group or independently
- Skilled at meeting strict deadlines under significant time and supervisory pressure
- Excellent decision-making, analytical, and problem-solving abilities
EDUCATION AND/OR EXPERIENCE:
- Bachelor’s degree required
- Law firm experience preferred
COMPUTER SKILLS:
- Experience with Microsoft Office, including macros and customization
- Working knowledge of SharePoint
WORK REQUIREMENTS:
- On site during normal working hours and available on site or remotely, when necessary, before or after normal working hours to monitor, assign, escalate and assist with requests
- Required to monitor and respond to email after hours.
- Ability to engage in off-site travel as required to meet the demands of the job and needs of the firm
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