Application Support Business Analyst

4 weeks ago


New York, United States SoHo Dragon Full time
Job DescriptionJob Description

SoHo Dragon represents an investment bank with offices in Midtown Manhattan that needs to hire an Application Support Business Analyst for a full time opportunity. This role is hybrid with 3 days onsite requirement.

 

Responsibilities:

  • 7-10 years of experience as an application support role
  • Support Banking Capital markets and coverage management applications
  • Capital market business include DCM, ECM, LCM etc
  • Coverage management business includes banker coverage group, portfolio management group
  • Attention to detail and coordinate with business users to solve problems
  • Documentation skills: Ability to write business requirements and functional requirements
  • Technical skills:
  • Knowledge of Agile, participating in scrum sessions
  • Knowledge of workflow diagrams (umls including sequence, use case etc)
  • SQL, job scheduling and monitoring, basic script writing
  • Tools:
  • Jira, confluence, sql, linux, python (a plus)
  • BI tools: Qlikview, Power BI or relevant reporting toolkit
  • ITIL Tools: Service Now
  • Job scheduling : Tidal (a plus)
  • Knowledge of ITIL processes (Incident , change and problem management)


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