Customer Solutions Representative
4 weeks ago
Apply now and our proprietary system will quickly have you in front of a live recruiter.
The Opportunity
Description
We're looking for a Customer Solutions Representative, working in IT (excluding Telecommunication) industry in Rio Rancho, New Mexico, 87144, United States.
- Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Rep.
- Shares sales activities with experienced Sales Reps as necessary.
- Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies.
- Manages pipeline and forecast responsibility in accordance with sales center business process.
- Executes opportunity and lead management.
- Establishes a professional working relationship with the client.
- Aligns the account strategy and sales motions to maximize client value.
- Builds and maintains solid customer relations that protect or expand the company's Installed base. '
- Actively collaborates with field sales and others to ensure seamless account coverage.
- Seeks out appropriate resources in presales, product/service specialists to support complex deals.
Our Client
Our client has over 20 years of experience in connecting the right people with the right companies.
When you apply to join their team, they will ensure to take all the necessary time to thoroughly evaluate your experience, background, and interest to match you with the right company whether you are interested in IT, Light Industrial, or a Commercial job position.
They focus on listening, following through, and ensuring fit between people, cultures, and attitudes. Our client creates the type of environment that candidates are eager to return to, again and again.
Sounds interesting? Apply, and pursue your perfect career fit
Experience Required for Your Success
Education and Experience Required:
- Two-year university/Associate degree preferred or equivalent experience
- 3+ years of experience in related field, preferable in IT
- Direct experience interacting with customers (i.e., Technical, Administrative, or Call Center roles)
- Solid tele sales skills
- Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services
- Must be a team player and juggle multiple tasks and competing priorities
- Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives
- Exercises independent judgment within generally defined policies and practices to identify and select a solution
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
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