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Account Manager
2 months ago
Job Description
Job Description
Account Manager
Lunar Ecom, LLC
Job Type
Full-Time
Compensation
Salary
Location
In-Person (Las Vegas, NV)
Requirements
Strong communication skills
Must live in Las Vegas and be able to work in office setting; remote not available
Ability to manage multiple projects, meet deadlines and be detail oriented
Ability to work and produce measurable results with minimal supervision; self starter
Preferred:
Bachelor’s and/or Associate Degree in Business Management or related field
1+ years experience working in E-Commerce
JOB DESCRIPTION
The Account Manager position at Lunar Ecom serves as the main point of contact for clients once they complete onboarding and thereafter. The account manager is responsible for the performance of the client’s e-commerce store(s). Account Managers are expected to work with the in-house team as well as contracted service providers to manage store operations.
Core Responsibilities
Store health and performance
Prepare reports on account status
Forecast and track key account metrics
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
communicate the progress of monthly/quarterly initiatives
Assist with challenging client requests or issue escalations as needed
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Collaborate with the team to identify and grow opportunities within the scope of our operations and business model
Contractor management
Virtual assistant communication and performance management
Fill out the form below entirely to apply.
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