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Manager Lab Services I

4 months ago


Cleveland, United States Cleveland Clinic Full time
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title
Manager Lab Services I - Regional Hospitals Pre-Analytics

Location
Cleveland

Facility
Cleveland Clinic Main Campus

Department
Lab Phlebotomy-Diagnostics Institute

Job Code
T98442

Shift
Days

Schedule
8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Lab Pre Analytics Manager, you will be responsible for all employment related activities to include recruitment and performance evaluations. You will monitor budgets, fiscal performance, and quality assurance for pre-analytic areas of the laboratory. This position is vital to keeping our Community Hospital teams informed and up to date on department changes that impact on their operations. It is also key to helping remove obstacles for these teams to ensure they have the support and resources necessary to run their operations.

The ideal caregiver is someone who:

•Has excellent communication skills.

•Has knowledge of financial reports and reports on budget variances.

•Can maintain performance improvements for respective locations.

•Has knowledge in Continuous Improvement tools.

•Ensures compliance with regulations and SOP's.

This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

This position requires local travel to all regional hospitals on a regular basis.

Responsibilities:
  • Manages department personnel and operations which includes staffing, training, work flow analysis and performance management.
  • Monitors quality and financial performance; justifies expense and revenue within departments.
  • Prepares annual operating and capital budgets.
  • Ensures efficient utilization of resources.
  • Ensures compliance with government health regulations, CAP guidelines, quality management program requirements and customer service standards.
  • Develops and maintains performance improvement; recommends enhancement and cost saving strategies.
  • Ensures operational problems are resolved and that remedial actions are taken whenever necessary.
  • Resolves interdepartmental issues to ensure consistency in quality, procedure and policy application.
  • Develops and maintains department objectives and services.
  • Develops policies and procedures; ensures compliance.
  • Maintains instruments and equipment in accordance with manufacturer's specifications.
  • Develops, monitors and implements programs to enhance customer service, develop skills and improve scope of service.
  • Other duties as assigned
Education:
  • Bachelor's degree
Certifications:
  • MLT or Medical Laboratory Scientist (MLS) ASCP eligible preferred.
Complexity of Work:
  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
Work Experience:
  • Three years of clinical laboratory management or supervisory experience required.
  • Minimum of five years of laboratory experience required.
  • Offset: Associate's degree, four years of supervisory or leadership experience, and five years of relative experience.
Physical Requirements:
  • Ability to move and travel throughout the hospital system and, in some locations, off-site.
Personal Protective Equipment:
  • Follows standard precautions using personal protective equipment as required.


The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities