Customer Service Representative
3 weeks ago
Description Chronicle Books seeks a service-focused Customer Service Representative (CSR) to join our team. The CSR is the primary contact for all general inquiries and visitors to Chronicle Books, responsible for responding to and managing all customer inquiries and orders from our website (B2C) and wholesale site (B2B). They are also responsible for all activities involved in the operation of the Front Desk, including retail sales, customer service, and oversight of the lobby bookstore. The CSR provides as-needed administrative support for the Senior Sales Manager of Institutional and Trade Sales, 20 hours per week. The CSR will receive package deliveries and notify recipients, arrange for messenger service pickups and tracking packages, and forward messages left during non-business hours. They will maintain a general knowledge of who does what in the office, who is in and out of the office, and where materials are available. Maintaining the organization and cleanliness of the front desk area and retail store, assisting with the scheduling of conference rooms, and updating the company calendar while keeping phone lists, office maps, and author address lists up-to-date are also part of this role. This position requires someone to work a M – F schedule in our San Francisco office. Please note that this job description is not designed to cover all the activities required of the employee. Hiring Salary Range - $22.84/hr - $26.27/hr. This range represents the anticipated low and high end of the expected salary for this position and will be determined by factors including but not limited to: applicant’s education, experience, knowledge, skills, and abilities, and geographic location as well as internal equity and alignment with market data. This position is also eligible for our profit share plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We are committed to fostering an inclusive company culture that respects and promotes diverse backgrounds and points of view. We look for candidates who will add to our culture and support the company’s vision of a diverse, equitable, inclusive, and collaborative workplace. Chronicle Books is proud to be an equal opportunity employer. If you are excited about this role but do not meet 100% of the qualifications listed above, we still encourage you to apply. To apply, please submit a resume and cover letter to our career site (link below). Chronicle Books offers a full suite of benefits, including but not limited to: medical, dental, and vision insurance, 401k, a profit share plan, three weeks of paid vacation to start, two weeks of sick time per year, and company holidays, including a paid winter break between Christmas Day and New Year's Day, paid family, maternity, and paternity leave, commuter benefits, long-term disability insurance, annual tuition assistance, annual wellness stipend, and more. Requirements We’re a distinctive company, and we seek an equally distinctive individual to provide an inviting and professional first impression. Prior experience in retail customer service or in an administrative role is a bonus, but not required. Applicants will need exceptional interpersonal skills and customer service savvy, experience with MS Office (Word, Excel, PowerPoint), Outlook, Zendesk, and Shopify. They should be able to multi-task and prioritize tasks, possess strong organizational skills and have the ability to learn and remember things in a timely manner. #J-18808-Ljbffr
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Customer Service Representative
4 months ago
San Francisco, United States UCSF Benioff Children's Hospital Full timeThe Customer Service Representative (CSR) is responsible for the intake of digital printing & copying, offset printing, and graphic design projects and general customer service in person, by phone, or through email. The incumbent handles various type Customer Service Representative, Customer Service, Representative, Retail, Healthcare, CSR
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Customer Service Representative
1 month ago
San Francisco, California, United States Uno Dos Tacos Full timeCustomer Service RepresentativeAt Uno Dos Tacos, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing outstanding hospitality and service to all guests. This includes taking customer food orders, entering order information into the point-of-sale terminal, and...
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Customer Service Representative
3 weeks ago
San Francisco, United States Senddots Full timeCompany Description Dots is a startup located in the San Francisco Bay Area that is building a multichannel payouts API for marketplaces. Our API allows marketplaces to offer flexible payout options, including Venmo, Paypal, ACH, and Zelle, to their sellers. As more individuals choose to work as independent contractors, marketplaces need an easy way to...
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Customer Service Representative
1 month ago
San Francisco, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in the healthcare insurance industry and are currently in need of a Bilingual Spanish Customer Service Representative who has a Health and Accident License in their state of residence based in San Francisco, California. This role falls under contract employment and will involve working remotely. As a Customer Service...
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B2B Customer Service Representative
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San Francisco, United States OM Internships Full timeRather than being an all-service interactive marketing firm that doesn't have a specialty, we offer a dedicated suite of services done with exceptionally high standards. We focus on all industries in telecommunications, and our B2B Customer Service Representative team has enhanced knowledge of what works when representing a client, and what doesn't. Our B2B...
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Customer Service Representative
4 months ago
San Francisco, United States Vortex Industries Full timeJob Type Full-time Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our...
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Customer Service Representative
4 months ago
San Francisco, United States Pyxai, Inc. Full timeJob Description Do you have a good experience in customer service, managing incoming and outgoing calls, chats, and emails? Are you a proactive individual with excellent communication skills, great self-management skills, and the ability to thrive in a fast-paced environment? We are seeking a highly motivated and skilled customer service representative to...
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Customer Service Representative
1 month ago
San Francisco, California, United States The Bird Full timeWork with Us!We're looking for friendly and reliable team members to join our team at The Bird, the ultimate fried chicken sandwich shop in San Francisco. As a customer service representative, you will be the face of our brand, providing excellent service to our guests and ensuring a positive dining experience.Responsibilities:Provide exceptional customer...
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Customer Service Representative
1 month ago
San Francisco, California, United States Protocol Labs Full time $17 - $26 per hourWe are seeking a friendly and efficient Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing prompt and accurate information and support to ensure an exceptional customer experience. You’ll handle inquiries, resolve issues, and address complaints across various communication...
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Customer Service Representative
1 month ago
San Francisco, California, United States Volt Full timeJob SummaryVolt is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and driving business growth.Key ResponsibilitiesProvide daily account support and problem resolution to clientsRespond to inbound...
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Customer Service Representative
4 weeks ago
San Francisco, California, United States Michaels Full timeJob Summary:As a Customer Service Representative at Michaels, you will play a critical role in delivering an exceptional customer experience. You will be responsible for helping customers navigate our store, finding what they're looking for, and providing solutions to their needs. Your goal will be to ensure that every customer receives a fast and friendly...
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Junior Customer Service Representative
1 month ago
San Francisco, United States HoloHire Full timeJunior Customer Service Representative (Remote) Location: Remote About the role: Are you a people person with excellent communication skills Were looking for a Junior Customer Service Representative to join our team and provide topnotch support to our customers. What youll do: Respond to customer inquiries via phone email or chat.Resolve customer issues...
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Customer Service Representative
1 month ago
San Francisco, California, United States Public Storage Full timeAt Public Storage, we're seeking a skilled Customer Service Representative to join our team. As a Property Manager, you'll work independently at multiple locations, assessing customer storage needs and making suggestions to sell packing and moving supplies. Your daily tasks will include conducting storage unit inspections, auditing cash drawers, and making...
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Customer Service Representative x2
1 month ago
San Francisco, United States Ajilon Full timeAjilon - JobID: D1EDDEC7-AFB3-4A2E-8503-D5DADEDD2306 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
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Customer Service Representative
1 month ago
San Francisco, California, United States Innova Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Innova Solutions. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring timely delivery of services.Key Responsibilities:Provide complex analytics and reporting...
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Airport Customer Service Representative
1 month ago
San Francisco, California, United States GAT Airline Ground Support Full timeAirport Customer Service RepresentativeAt GAT Airline Ground Support, we are seeking a skilled Airport Customer Service Representative to join our team. As a key member of our airport operations, you will be responsible for providing exceptional customer service to our passengers.Key Responsibilities:Provide prompt, friendly, and courteous assistance to...
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Customer Service Representative
1 month ago
San Francisco, California, United States The John Stewart Company Full timeJob SummaryThe John Stewart Company is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.Key ResponsibilitiesAnswer and direct phone calls, take messages, and make...
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Customer Service Representative x2
1 month ago
San Francisco, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionCustomer Service Representative IWe are currently looking for a dedicated, energetic Customer Service Representative with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. The Customer Service Representative Provides exemplary...
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Customer Service Representative
2 weeks ago
San Francisco, United States San Francisco Health Plan Full timeAs a Customer Service Representative, you‘ll provide health plan information and assistance, including plan benefits, updates, programs, policies, complaints and procedures. You will learn a wealth of knowledge and grow your client relation skills by improving every member‘s call experience and help address any questions and issues. Reporting to the...
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Customer Service Representative
3 months ago
San Francisco, United States San Francisco Health Plan Full timeAs a Customer Service Representative, you'll provide health plan information and assistance, including plan benefits, updates, programs, policies, complaints and procedures. You will learn a wealth of knowledge and grow your client relation skills by improving every member's call experience and help address any questions and issues. Reporting to the Customer...