We have other current jobs related to this field that you can find below

  • Customer Success Manager

    3 months ago

    Trenton, United States AutoLeadStar Full time

    Fullpath is a growing tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI-powered, data-driven solutions to a quickly evolving...

  • Customer Success Manager

    2 months ago

    Trenton, United States Xeneta LLC Full time

    Location: Jersey City (New Jersey) or New Jersey remote As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unforgettable experiences...

  • Customer Success Manager

    3 months ago

    Trenton, United States Solera, Inc. Full time

    The Role The Customer Success Manager is responsible for on-site and remote product training, building relationships as a trusted advisor with decision makers, and improve adoption of the use and best practices of our products. What You'll Do Perform on-site and/or remote product consultation and training Develop and cultivate customer relationships with key...

  • Microsoft Client Success Advisor

    6 days ago

    Trenton, New Jersey, United States SHI International Full time

    Job OverviewThe Microsoft Client Success Advisor will collaborate closely with the Public Sector MS Account Executive Team. This initiative is crucial for maintaining existing relationships and acquiring new Microsoft clientele.This position is crafted to guarantee that MS customers receive exceptional service and significant value on a daily basis.The...

  • Enterprise Customer Success Director

    2 days ago

    Trenton, New Jersey, United States Lumen Inc Full time

    About Lumen Inc.Lumen Inc. is a leading provider of digital infrastructure solutions, connecting businesses and individuals across the globe. Our mission is to ignite business growth by facilitating seamless, secure, and efficient data exchange.We are committed to fostering a culture of teamwork, trust, and transparency, where our employees can thrive and...

  • Enterprise Customer Success Director

    2 days ago

    Trenton, New Jersey, United States Lumen Inc Full time

    About Lumen Inc.Lumen Inc. is a leading provider of digital infrastructure solutions, connecting businesses and individuals across the globe. Our mission is to ignite business growth by facilitating seamless, secure, and efficient data exchange.We are committed to fostering a culture of teamwork, trust, and transparency, where our employees can thrive and...

  • Sr. Manager, Regulatory Operations

    1 week ago

    Trenton, United States Proclinical Staffing Full time

    Sr. Manager, Regulatory Operations Management- Contract - New JerseyProclinical is seeking a dedicated and detail-oriented individual for the role of Sr. Manager, Regulatory Operations and Submission Management. This remote contract position will lead regulatory operations activities and manage US and global submissions for the Regulatory CMC group. Primary...

  • Sr. Manager, Regulatory Operations

    1 week ago

    Trenton, United States Proclinical Staffing Full time

    Sr. Manager, Regulatory Operations Management- Contract - New JerseyProclinical is seeking a dedicated and detail-oriented individual for the role of Sr. Manager, Regulatory Operations and Submission Management. This remote contract position will lead regulatory operations activities and manage US and global submissions for the Regulatory CMC group. Primary...

  • VP Enterprise Customer Success Lead

    4 hours ago

    Trenton, New Jersey, United States Lumen Technologies Full time

    About the RoleThis is a remote position residing on the East coast, preferably in a state with a strong business ecosystem. 25% travel is required.Main ResponsibilitiesLead the field-based Customer Success organization responsible for protecting, nurturing, and growing enterprise customer relationships.Hire, build, and retain a talented field-based team...

  • Senior Customer Success Strategist

    5 days ago

    Trenton, New Jersey, United States Elekta Full time

    Position Overview:We are seeking a Senior Customer Success Strategist - MRgRT to enhance our commitment to providing exceptional service to our esteemed clients and strategic partners.Location Requirements:Candidates should reside in the NJ, PA, or NY area.Key Responsibilities:The Senior Customer Success Strategist will be pivotal in ensuring that Elekta's...

  • Senior Customer Success Strategist

    6 days ago

    Trenton, New Jersey, United States Elekta Full time

    About Elekta:At Elekta, we are dedicated to creating innovative technology that inspires hope and enhances patient care.Position Overview:We are seeking a Strategic Customer Success Manager - MRgRT who will play a pivotal role in ensuring our customers and strategic partners receive exceptional service and support.Key Responsibilities:Act as a dedicated...

  • Provider Engagement/Customer Success Associate

    1 month ago

    Trenton, United States Boundlessfellows Full time

    Provider Engagement/Customer Success Associate: Clover is reinventing health insurance by working to keep people healthier. We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's technology team is empathetic,...

  • Senior Customer Success Strategist

    6 days ago

    Trenton, New Jersey, United States Elekta Full time

    About Elekta:At Elekta, we are dedicated to advancing cancer care through innovative technology and exceptional service.Position Overview:We are seeking a Strategic Customer Success Manager - MRgRT who will be pivotal in ensuring our clients receive unparalleled support and guidance.Key Responsibilities:Act as a dedicated customer liaison, providing...

  • Sr. IT Compliance Analyst

    1 month ago

    Trenton, United States SHI International Full time

    Job Summary The Sr. IT Compliance Analyst will be responsible for managing IT-related audits and examinations with groups internal and external to SHI. The Sr. Analyst will serve as a subject matter expert in the areas of security controls and security risks throughout the organization. The candidate chosen will be a key member of our Compliance Team within...

  • Customer Engagement Manager

    6 days ago

    Trenton, New Jersey, United States Overwolf Ltd Full time

    Join Our Team as a Customer Success ManagerAt Overwolf Ltd, we are seeking a dedicated Customer Success Manager to lead our client partnerships and ensure their success.Your Role:As the primary contact for our clients, you will expertly navigate their needs, engage in discussions about our technology products, and implement effective advertising and...

  • Client Success Specialist

    6 days ago

    Trenton, New Jersey, United States AutoLeadStar Full time

    About AutoLeadStarAutoLeadStar is an innovative technology firm focused on transforming the automotive industry. Our mission is to revolutionize the sector by developing cutting-edge solutions that empower dealerships to thrive in a competitive landscape.Role OverviewWe are seeking a dedicated Customer Success Manager to enhance our Customer Success...

  • Sr. Project Engineer

    2 months ago

    Trenton, United States LVI Associates Full time

    Sr. Project Engineer - Land Development Are you a seasoned Professional Engineer with expertise in stormwater management and land development? We are seeking a Sr. Project Engineer to take the lead on pivotal projects within the heart of New Jersey's civil engineering sphere. This permanent position is an extraordinary opportunity for an individual ready to...

  • Sr. Tableau Architect

    2 months ago

    Trenton, United States CoolSnail Full time

    Job DescriptionJob DescriptionRole: Sr. Consultant 2-Tableau/ Sr. Tableau ArchitectStart Date: ASAPLast Date: 09/09/2023 - Position will be extended. Location: Trenton, NJ/ RemoteAgency Interview Type: iLinc Web Cam Interview OnlyDescription:Sr. Tableau Architect will be working with business and technical group to design, develop, and implement Tableau...

  • Sr. Tableau Architect

    5 days ago

    Trenton, United States Coolsnail Full time

    Role: Sr. Consultant 2-Tableau/ Sr. Tableau Architect Start Date: ASAP Last Date: 09/09/2023 - Position will be extended. Location: Trenton, NJ/ Remote Agency Interview Type: iLinc Web Cam Interview Only Description: Sr. Tableau Architect will be working with business and technical group to design, develop, and implement Tableau reporting solution from...

  • Sr. Tableau Architect

    2 months ago

    Trenton, United States CoolSnail Full time

    Role: Sr. Consultant 2-Tableau/ Sr. Tableau Architect Start Date: ASAP Last Date: 09/09/2023 - Position will be extended. Location: Trenton, NJ/ Remote Agency Interview Type: iLinc Web Cam Interview Only Description: Sr. Tableau Architect will be working with business and technical group to design, develop, and implement Tableau reporting solution from...

Sr. ITAM Customer Success Manager

2 months ago

Trenton, United States SHI International Full time

Job Summary

The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding, and renewing contracts with SHI’s customers. The SR. CSM will help existing customers maximize their investment in our ITAM programs. The position reports to the Manager – ITAM Customer Success and ultimately to the Director of ITAM Customer Success. The SR. CSM will join the IT Asset Management department (ITAM) and will be the principal point-of-contact for an allocated set of SHI key customer accounts. Critical to success in the position will be the development of multi-contact and multi-level relationships within the customer account, including C-level sponsorship. This position can be based either remotely or from our Somerset NJ, Austin TX, Milton Keynes UK, Paris France offices. This role may require up to 25% travel. Responsibilities

Includes, but are not limited to: Renewal Responsibilities: Actively promote the adoption of ITAM Services by SHI within both the sales team and direct with allocated customers. Responsible for following the standard renewal process for the ITAM renewal portfolio and securing renewals from customers. Upsell customers to add additional ITAM services. Customer Success Responsibilities: Work with allocated customers to present and promote ITAM Services through conference calls, online meetings, and face-to-face customer presentations: Create customer proposals and statements of work for ITAM services. Complete responses to RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the ITAM Services Department at all times, representing the group and SHI in a professional manner. Establish strong working relationships with end-user organizations and function as the end-users’ representative on technology/business issues. Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions, and best practices. Work closely with Sales, Customer Success Managers, Customer Success Specialists and/or Development to ensure appropriate follow-up. Conduct online meetings and conference calls to orientate new clients, present new functionality, perform training, and collaborate with clients about concerns. Collect feedback to provide our Product Management team with product enhancement information. Coach and mentor other Customer Success Managers. Qualifications

Possess a bachelor's degree or equivalent. Minimum of 7 years of experience in Customer Success or Field Sales, with a demonstrable track record of success in such roles (Evidence of success achieved in key customer accounts is mandatory). Required Skills

Strong entrepreneurial spirit; a desire and willingness to “do whatever it takes”. Exceptional communication and presentation skills. Excellent sales & customer relationship skills. Good research skills and the ability to manage details. Excellent organization and time-management skills. Ability to stay self-motivated and self-directed. Willingness to adapt to changing business and technical priorities. Ability to work in a fast-paced, high-performance team environment. Strong Active Listening skills. Excellent written and verbal communication skills. Resourceful with the ability to adapt quickly to changing environments. Ability to create high-quality documentation with precision. Willingness to travel as needed. Ability to work with deadlines. Meticulous attention to detail. Certifications Required

The SR. CSM will have the aptitude to study and pass the following accreditations within 12 months of commencing the role: Any LISA Training as assigned. LinkedIn learning: Leading Others Effectively. LinkedIn learning: Managing Performance. LinkedIn learning: Become a High Performer. Additional Information

Position requires no more than 25% Travel. The estimated annual pay range for this position is $TBC- $TBC which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. FLSA: Exempt. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.

#J-18808-Ljbffr