![Solera, Inc.](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
2 weeks ago
The Role
The Customer Success Manager is responsible for on-site and remote product training, building relationships as a trusted advisor with decision makers, and improve adoption of the use and best practices of our products.
What You'll Do
Perform on-site and/or remote product consultation and training
Develop and cultivate customer relationships with key decision makers
Resolve simple to moderately complex tasks related to all products in our product suite
Consult on process best practices especially around revenue driving functionality for a dealership that will result in strong usage and customer retention
Obtain buy-in from dealership’s key leadership on new process and technology
Communicate proactively with dealership’s key leadership on case resolution
Proactive engagements to move the dealer forward- not support case related
Maintain regular cadence of communication with customers
Upsell whitespace opportunities
Execute on-site leadership business review and consultation
Provide feedback to internal teams on dealer needs based on consultation and review
Be a source of knowledge on product specific items for the company
Take lead on at-risk customers and work directly with Renewal Team when necessary
Work independently with minimal supervision
And other duties as assigned
What You'll Bring
Bachelor’s degree or equivalent work experience
3+ years of experience working directly with customer accounts
1+ years of experience with one or more SaaS product
Proficient in Microsoft Office Suite
Experience training and presenting both to groups and one-on-one
Demonstrated communication skills
Demonstrated ability to communicate effectively over the phone
Demonstrated high level of personal accountability
Preferred Skills And Experience
Bachelor’s degree in Business Management, Administration or other related degree
Experience in the automotive industry
Experience teaching or training
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
#J-18808-Ljbffr
-
Customer Success Manager
2 weeks ago
Trenton, United States eSentire Full timeeSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can’t find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, teamwork, and continuous innovation. As the authority in Managed Detection...
-
Customer Success Manager
4 weeks ago
Trenton, United States AutoLeadStar Full timeFullpath is a growing tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI-powered, data-driven solutions to a quickly evolving...
-
Customer Success Manager
4 weeks ago
Trenton, United States Scopio Labs Full timeCheck out our open positions below. We look forward to hearing from you. Scopio Labs is a rapidly growing medical technology company revolutionizing hematology and cell morphology analysis. Our mission is to facilitate quicker, earlier detection and diagnosis of blood-related diseases, ultimately leading to improved patient outcomes. At Scopio Labs, every...
-
Customer Success Manager
3 weeks ago
Trenton, New Jersey, United States Scopio Labs Full timeCheck out our open positions below. We look forward to hearing from you. Scopio Labs is a rapidly growing medical technology company revolutionizing hematology and cell morphology analysis. Our mission is to facilitate quicker, earlier detection and diagnosis of blood-related diseases, ultimately leading to improved patient outcomes. At Scopio Labs, every...
-
Customer Success Manager
1 month ago
Trenton, United States Scopio Labs Full timeCheck out our open positions below. We look forward to hearing from you. Scopio Labs is a rapidly growing medical technology company revolutionizing hematology and cell morphology analysis. Our mission is to facilitate quicker, earlier detection and diagnosis of blood-related diseases, ultimately leading to improved patient outcomes. At Scopio Labs, every...
-
Trenton, New Jersey, United States Xyte Technologies Ltd. Full timeXyte is seeking a Technical Customer Success Manager to join our dynamic Customer Success team and be a part of a hyper growth startup company with various growth opportunities.In this role, you'll manage a diverse customer portfolio, driving adoption and onboarding new clients while ensuring seamless implementation and ongoing success with our product....
-
Sr. ITAM Customer Success Manager
4 weeks ago
Trenton, United States SHI International Full timeJob Summary: The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHIs customers. The SR. CSM will help existing customers to maximize their investment in our ITAM programs. The position reports to the Manager ITAM Customer Success and ultimately to the Director of ITAM Customer Success. The SR....
-
Sr. ITAM Customer Success Manager
3 weeks ago
Trenton, New Jersey, United States SHI International Full timeJob Summary:The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHIs customers. The SR. CSM will help existing customers to maximize their investment in our ITAM programs. The position reports to the Manager ITAM Customer Success and ultimately to the Director of ITAM Customer Success.The SR. CSM...
-
Sr Mgr Customer Success
3 weeks ago
Trenton, New Jersey, United States Lumen Inc Full timeAbout LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen's commitment to workplace inclusion and employee support...
-
Manager of Partner Success
3 weeks ago
Trenton, New Jersey, United States Right At School Full timeRight At School provides safe, engaging, and meaningful in-school and extracurricular programs to enrich the lives of students, give parents peace of mind, and enable schools to focus on their academic mission. This is a unique opportunity to join a growing marketing and product team focused on expanding Right At School's presence in school districts that...
-
Partner Success Manager
3 weeks ago
Trenton, New Jersey, United States Right At School Full timeRight At School provides safe, engaging, and meaningful in-school and extracurricular programs to enrich the lives of students, give parents peace of mind, and enable schools to focus on their academic mission. This is a unique opportunity to join a growing marketing and product team focused on expanding Right At School's presence in school districts that...
-
Customer Relationship Manager
4 weeks ago
Trenton, United States Alay Home Care Full timeJob DescriptionJob DescriptionExciting Opportunity: Join us as a Full Time Customer Relationship Manager at Alay Home Care in Bayonne, New Jersey. This position offers the flexibility of working from home, allowing you to balance your professional and personal life effectively. You'll have the chance to showcase your customer service skills while making...
-
Brand and Customer Manager
1 month ago
Trenton, United States MSD Malaysia Full timeBrand and Customer Manager - Oncology page is loaded Brand and Customer Manager - Oncology Apply remote type Hybrid locations SVK - Bratislava - Karadzicova (IWG) time type Full time posted on Posted 2 Days Ago job requisition id R291986 Job Description Brand & Customer Manager ONCOLOGY leads their therapeutic area and are able to engage all internal and...
-
Customer Sales Manager
1 month ago
Trenton, United States B&G Foods Full timeReady to be part of something special? Join our Family! As the Dollar Channel Sales Manager, you will be responsible for achieving national account objectives (sales, margin, distribution, and trade spend) on assigned brands within the Dollar Channel. Responsibilities: * Achieving assigned quarterly and annual sales and profit objectives, with a strong...
-
Customer Sales Manager
3 days ago
Trenton, United States B&G Foods Full timeReady to be part of something special? Join our Family! As the Dollar Channel Sales Manager, you will be responsible for achieving national account objectives (sales, margin, distribution, and trade spend) on assigned brands within the Dollar Channel. Responsibilities Achieving assigned quarterly and annual sales and profit objectives, with a strong focus on...
-
Customer Sales Manager
3 weeks ago
Trenton, New Jersey, United States B&G Foods Full timeReady to be part of something special?Join our FamilyAs the Dollar Channel Sales Manager, you will be responsible for achieving national account objectives (sales, margin, distribution, and trade spend) on assigned brands within the Dollar Channel.Responsibilities: Achieving assigned quarterly and annual sales and profit objectives, with a strong focus on...
-
Customer Sales Manager
6 days ago
Trenton, United States B&G Foods Full timeReady to be part of something special? Join our Family! Drive sales in a direct selling capacity through fact based selling and forming productive customer relationships for Albertson's. Responsibilities Responsible for selling products directly to retailer, end-user, or distributor within assigned geographic territory, industry, or account. Maintain...
-
Customer Sales Manager
1 month ago
Trenton, United States BG Foods Full timeReady to be part of something special? Join our Family! Drive sales in a direct selling capacity through fact based selling and forming productive customer relationships for designated customer. Responsibilities: Responsible for selling products directly to retailer, end-user, or distributor within assigned geographic territory, industry, or...
-
Customer Sales Manager
24 hours ago
Trenton, United States BG Foods Full timeReady to be part of something special? Join our Family! Drive sales in a direct selling capacity through fact based selling and forming productive customer relationships for Albertson's. Responsibilities: Responsible for selling products directly to retailer, end-user, or distributor within assigned geographic territory, industry, or account. Maintain...
-
Brand and Customer Manager, Oncology
4 weeks ago
Trenton, United States MSD Malaysia Full timeBrand and Customer Manager, Oncology page is loaded Brand and Customer Manager, Oncology Apply remote type Hybrid locations GBR - London - London (Moorgate WeWork) time type Full time posted on Posted 5 Days Ago job requisition id R297209 Job Description An opportunity has arisen to join the Oncology Business Unit as a Brand and Customer Manager (BCM). This...