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Solutions Manager

2 months ago

Elkhart, United States KEM KREST Full time
Job Details

Job Location
Magnum Bldg 1 - Elkhart, IN

Remote Type
Hybrid

Description

MISSION:

The Solutions Manager serves a critical role in leading Supply Chain Solutions for complex Customer initiatives in support of Kem Krest Profitable Growth Targets. In partnership with senior leaders and Subject Matter Experts in the organization, this role assembles best in class manufacturing, assembly, kitting and fulfillment solutions for Kem Krest's existing and new Customer portfolios.

The Solutions Manager collaborates with Sales and Account Management teams to gather initiative requirements and create a detailed scope map. They work with Kem Krest experts to develop a comprehensive supply chain solution that meets all customer and business requirements. The Solutions Manager drives innovation and best practices, applying end-to-end supply chain thinking and Lean Principles. He or she collaborates with the pricing team to create competitive value propositions that exceed customer expectations. Once customer agreement is reached, the Solutions Manager ensures smooth knowledge transfer to implementation and operations teams, overseeing the solution's integrity. He or she also lead efforts to identify and implement lessons learned to enhance Kem Krest's supply chain solutions and customer delivery processes.

KEY OUTCOMES (KPI'S):

Solutions engineering in support of Kem Krest profitable growth strategy:
  • New business initiative scope map
  • Provide consistent and clear communication through hosting progress meetings, accurately capturing notes and action items through the solution development phase
  • Drive follow-up (through group, team and 1:1 meetings and communication as appropriate) of action items, decisions, follow-up items and completion of activities
  • Provide perspective and support on know-how and best practices to challenge subject matter expert deliverables
  • Where applicable and relevant, coach and develop team members to enable best in class Supply Chain solutions
  • Create end to end Supply Chain solutions that address customer and Kem Krest requirements
  • Collaborate with the Pricing team to cost the most effective Client Value Propositions
  • Transfer end to end Supply Chain solutions to Implementations and Operations Teams
  • Develop lessons learned to continue to improve the process
CORE COMPETENCIES:

Program Leadership:
  • Has the breadth of capabilities to lead complex business programs across multiple functions, using program and project management principles and tools.
Customer Engagement:
  • Work with internal and external customers during the solution design phase, addressing concerns and ensuring comprehensive solution design that is economical and effective.
Solution Design:
  • Work closely with sales, operations, engineering and technology teams to design tailored supply chain solutions aligned with client requirements.
Business Acumen:
  • Understands the complexities across multiple business functions and appropriately invites functional inclusion and expertise to drive productive outcomes.
Change Leadership:
  • Understands and effectively uses the core tenants of change leadership, in support of implementation of strategy and organizational process transformation.
Professional Confidence:
  • Approaches others assertively, responsibly, and supportively, enabling, and leading steady and prioritized work to drive achievement of long-term objectives.
Decision Quality:
  • Makes data-driven decisions, balances short and long-term considerations in the best interest of the company.
Ensures accountability
  • Holds self and others accountable to meet commitments. Coach leaders and project owners in support of delivering strategy and transformational program objectives.
Drives Results:
  • Consistently raises the bar and presses the organization and self towards a higher level of achievement.
Instills Trust:
  • Gains and maintains the confidence and trust of others through honesty, integrity, and authenticity throughout all levels of the organization.
Manages Complexity:
  • Makes sense of complex, and sometimes contradictory information to effectively solve problems.
Collaboration:
  • Demonstrates a deep commitment to build partnerships and works collaboratively to drive, enable and/or meet shared objectives.
Communication:
  • Communicates clearly, concisely and in a well-organized fashion in live and written communication. Keeps people appropriately informed.
Meeting Facilitation:
  • Demonstrates an ability to organize and run effective meetings with agendas, effective discussion and decision making, action item planning and tracking and meeting follow-up.
Qualifications

STRENGTHS TO BE SUCCESSFUL:
  • Bachelor's Degree required in a business-related field
  • 10+ years of experience in manufacturing / distribution / organizational / functional program management and/or strategy program management
  • Demonstrated ability to set and drive metrics that drive performance in business operational and financial excellence
  • Strong strategic thinking and communication skills coupled with demonstrated ability to ensure execution of tactical initiatives and priorities in a cross-functional groups
  • Demonstrated record and experience in program management / leadership of complex, cross-functional teams
About Kem Krest:

Kem Krest is a certified minority-owned business (MBE) and leading provider of Total Program Management for our customers through Supply Chain Optimization, Chemical Packaging, End-to-End Fulfillment and Aftersales Solutions. We have over 45 years of experience working with Original Equipment Manufacturers (OEMs) in the Automotive, Agricultural, Power Sports, Heavy Duty, Retail and Defense industries.

Kem Krest has 12 locations throughout the U.S. and Canada: Indiana (Elkhart, Bristol, Carmel); Michigan (Brighton, Fowlerville); Wisconsin (Pleasant Prairie); Arizona (Phoenix); Ontario (Oakville); and Alberta (Edmonton).

Our Culture:
At Kem Krest, we're inspired by hardworking people who want to impact our industry and community. Our team members are the key to our company's success and essential to our promise: "Customer Focused, Solutions Driven".

Our workplace embraces fun and celebrates achievement. We invest in people. We employ those who share our passion/mission and work to enrich our business model. We understand that each member of the team is a representative of our organization. We foster an inclusive environment that allows for expression of ideas and creativity. We serve our communities and manage our organization through the principles of servant leadership. We maintain a "Customer First / Associate First" philosophy.

Benefits:
  • Competitive Pay
  • Generous PTO (Paid Time Off) and Paid Holidays
  • Profit Sharing Program
  • Healthcare Insurance Coverage Plans
  • Company Paid Life Insurance
  • Tuition Assistance
  • Matching 401k Program
  • Company Parties, Events and focus on FUN