Office Assistant

1 month ago


North Miami Beach, United States The Victory Center, Inc. Full time
Description

We're searching for a diligent office assistant to provide administrative support. You'll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team

Responsibilities

The secretary is employed to carry on the clerical work of the school.

•The Controller is responsible for delegation of this work to the secretary and for supervising this position
•The secretary's job can be classified under two headings: (a) the work of the school office and (b) the responsibility of a secretary to the Controller and Director of Education
•With direction from the Controller and Director of Education maintains and coordinates multiple calendars to include the school activities and events calendar
•Work efficiently with a service-oriented attitude under stressful situations with constant interruption.=
•Maintain cooperative working relationships with students, staff, parents, and community members contacted in the course of work all while representing the mission of The Victory Center

General Management:

•Direct and manage day-to-day office systems, including mail, fax, phone, email, photocopying, and program databases
•Maintain Controller and Director of Education's calendar for scheduled events, conferences, etc.
•Schedule, attend, and take minutes at weekly team meetings with Administration Staff

Communications:

•Facilitate school-wide communication
•Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions/agencies on a range of specified issues; ensuring appropriate responses and or actions are taken by the relevant person or persons
•Prepare and send an email and written correspondence to parents, as necessary

Staff/Parents Students:

•Maintain and audit student files ensuring all necessary forms are up to date and compliant with the policies of TVC and local and state agencies
•Maintain scheduling for IEP's, Parent Training, Outreach Program Registration, School Tours, and Student Evaluations
•Schedule Tours for prospective families, follow up and report outcomes to Controller and Director of Education

Finance/Scholarship:

•Assist in State compliance of registration for McKay & Gardiner Scholarships.
•Maintain daily student attendance

Events:

•Assist Controller in the planning of fundraising events and registration of community events that represent and support the cause
•Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility
•Strengthen existing abilities and gain new ones by participating in training opportunities
•Generate status reports as requested so the team is informed with progress reports
•Act as a point of contact for complaints or questions from customers and respond in a timely manner
•Buy materials for the office when necessary

Qualifications

•A minimum High School Diploma is required and two years of office administrative experience in the area of assignment; or an equivalent combination of education and experience is sufficient to successfully perform the essential duties of the job as listed above.
•History of being deadline-driven and extremely organized
•High school diploma or GED required, some college experience preferred
•Prior experience in office management or our industry is a plus
•Shows great interpersonal skills and excellent written communication
•Proficient in basic computer software and can quickly learn to use new programs

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