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Patient Support

2 months ago

Louisville, United States Actalent Full time
Job Description

•Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals. Calls are auto-connected, so it is a HIGH volume environment.
•Accurately and completely capture information and update systems appropriately.
•Provide availability, tracking, and shipping information for patient's medication as needed.
•Schedule treatments to be sent to the patient or patient's healthcare provider.
Hard Skills
  • Pharmacy
  • Customer Service
Work Site

This is a fully on-site position in Louisville, Kentucky.
Work Environment

Shifts available: 9:30am to 5pm, 10:30am to 7pm, or 11:30am to 8pm. Desk job in a closed-door pharmacy talking to patients and providers on the phone. Calls are auto-connected so you will be on the phone constantly.
About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.