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Assistant Property Manager
2 months ago
Boston, MA (South End)
Competitive Pay
OVERVIEW
Our client is currently seeking an Assistant Property Manager to lead the day-to-day operations and tenant relations for their expansive multifamily portfolio in Boston's South End. The ideal candidate will have experience with affordable, tax credit and market rate properties. They should have a proven track record of success in a similar role, as well as strong leadership, communication, and problem-solving skills.
WHAT YOU'LL DO
- Lead and inspire the team to achieve occupancy and client retention goals
- Maintain the property's financial performance according to the budget
- Deliver timely financial and operational reports to clients and ownership groups
- Cultivate strong relationships with owners, residents, employees, and vendors
- Coach the team to differentiate the community from competitors
- Collaborate with the marketing group to position the community attractively
- Ensure consistent guest satisfaction and outstanding customer reviews
- Encourage team growth through knowledge sharing and training participation
- Create a motivating environment for your team to excel
- Provide coaching and development opportunities for team members
- Manage performance through regular feedback and growth plans
- Engage in meaningful conversations to make residents feel at home
- Take responsibility for solving customer problems and ensuring satisfaction
- Actively contribute to maintaining the community's excellence
- 3+ years of property management experience
- Experience with affordable housing programs and compliance:
- Project-Based Section 8, Tax Credit (LIHTC)
- Strong relationship-building skills with clients, investors, and vendors
- Familiarity with industry software, apps, and computer programs (i.e. Yardi, Real Page, etc)
- Excellent written and verbal communication skills.
- Market Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance plans.
- Professional development opportunities.
- Generous vacation and leave policies.