Sales and Service Manager

3 months ago

Lancaster, United States 24 Hour Fitness Full time

**FULL-TIME** Full-time

**LOCATION** 1220 West Avenue K Lancaster CA 93534

**Who we are:**

At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.

**You're excited about this role because you will:**

* Set challenging goals for yourself and your team, including relevant metrics and action plans that will drive your business forward. Build a high-performing team with a bench plan designed to achieve, exceed, and sustain your business results and create an environment that fosters the conditions for success.

* Communicate, lead by example, and motivate the team to provide an exceptional membership experience with passion. Engage and inspire a team to achieve and exceed revenue targets for membership, fitness & labor.

* Model the behaviors that will motivate and train your team to provide an exceptional membership experience. Create an inclusive culture that reflects the company brand, values, and strategy. Leverage your ability to identify and attract great talent and help them become their very best for our members.

**You'll spend your days:**

* Demonstrating, coaching to, and focusing on the behaviors that drive member acquisition and retention, and proactively reviewing process and team member effectiveness. You drive successful guest and member engagement, and are responsible for the attainment of sales goals, including new member sales and fitness revenue, retail and member retention.

* Recruiting, hiring, and onboarding skilled sales and service-focused individuals to set your team up for success. You'll cultivate strong selling skills through continuous assessment, feedback and coaching via observation, shadowing, and modeling interactions with guests. You'll also deliver regular training to ensure your team provides exceptional service in a member-centric environment.

* Partnering with the club Fitness Manager to execute company fitness initiatives designed to improve the member experience and increase engagement through fitness offerings - including personal training, group exercise classes and 24GO digital content.

* Developing and executing business plans, reviewing weekly sales numbers and club statistics with your GM to identify potential revenue gaps and modify team execution strategy as necessary.

**We're excited about you because you:**

* Get excited about great service -- you'll partner with your General Manager (GM) to provide a best-in-class, member-centric experience tailored to guest and member needs. You lead by example to provide a clean, friendly, well-maintained club to members and guests, building a community where everyone feels included.

* Recognize and celebrate exceptional performance and the excellent results our members will achieve by coaching and developing your sales and service team members. You'll collaborate and problem solve with your team to help remove obstacles and ensure that we exceed our existing and new members' expectations.

* Bring with you 2+ years of progressive retail or sales leadership experience and a commitment to helping others achieve their Fitness and wellness goals.

**Availability**

* Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community .

**Travel Requirement**

* Availability to travel 10% of the time to attend training and meetings

**DISCLAIMER** : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

**Benefits Summary**

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

**Compensation Summary**

**All Employees:** Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.

**Average of 30 hours or more per week:** Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).

Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Pay Range: $21.26 - $25.98

**FUNCTIONAL GROUP** Club Management

  • RV Service Operations Manager

    1 week ago

    Lancaster, Ohio, United States Specialty RV Sales Full time

    Service Operations Manager - Specialty RV Sales Are you passionate about delivering exceptional customer experiences and leading a dedicated service team? This role is designed for an individual who is committed to excellence in the competitive automotive service sector. As the Service Operations Manager, you will be the cornerstone of our service...

  • Service Operations Manager

    5 days ago

    Lancaster, Ohio, United States Specialty RV Sales Full time

    Job SummaryWe are seeking a highly motivated and experienced Service Operations Manager to join our team at Specialty RV Sales. As a Service Operations Manager, you will be responsible for leading our service team and ensuring that our customers receive exceptional service and support.Key ResponsibilitiesService Team Leadership: Lead and manage our service...

  • RV Sales Consultant

    3 days ago

    Lancaster, Pennsylvania, United States Specialty RV Sales Full time

    Job Summary:We are seeking a highly motivated and results-driven RV Sales Consultant to join our team at Specialty RV Sales. As an RV Sales Consultant, you will be responsible for presenting and demonstrating our inventory, managing the sales process from start to finish, and providing excellent customer service to our clients.Key Responsibilities:Sales and...

  • Sales Consultant

    3 months ago

    Lancaster, United States Specialty RV Sales Full time

    Job DescriptionJob DescriptionSales Consultant – Tractor/AgricultureIf you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly...

  • Sales Consultant

    3 months ago

    Lancaster, United States Specialty RV Sales Full time

    Job DescriptionJob DescriptionSales Consultant – Tractor/AgricultureIf you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly...

  • Sales Case Manager

    4 days ago

    Lancaster, United States Care and Help Home Care Full time

    Job DescriptionJob DescriptionAbout Care & HelpChoosing home care services in Philadelphia can be a difficult and uncertain decision. Care & Help Home Care, LLC is a trusted home healthcare provider within the Philadelphia area that is committed to providing home care services that are transparent, professional, and excellent. Our large staff of caregivers...

  • Automotive Service Manager

    2 weeks ago

    Lancaster, Ohio, United States Tire Choice Auto Service Centers Full time

    Job OverviewAs an Automotive Service Manager at Tire Choice Auto Service Centers, you will oversee all facets of daily store and workshop operations, ensuring the effective, efficient, and safe functioning of our service areas. This position serves as an excellent opportunity to embark on your career journey with Tire Choice. From day one, you will engage in...

  • Sales Director

    1 week ago

    Lancaster, Pennsylvania, United States Janie and Jack Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Lead to join our team at Janie and Jack. As a Sales Lead, you will be responsible for driving sales growth, building strong relationships with customers, and leading a team of sales associates to achieve exceptional results.Key ResponsibilitiesDrive Sales Growth: Develop and implement...

  • Commercial Insurance Sales Rep

    2 months ago

    Lancaster, United States Staffing Service USA Full time

    Experienced Insurance Sales Rep needed for a great opportunity with a well-respected insurance agency in Lancaster, PA!  Competitive salary, commissions, benefits and other great perks offered!  Hybrid option available!  The Commercial Insurance Sales Rep will be responsible for: Providing insurance and risk management services to businesses Serving...

  • Sales Manager

    2 weeks ago

    Lancaster, United States Hugh White Chevy Buick Nissan Lancaster Full time

    Here at the White Family Dealerships, we believe our employees make our customers and dealerships successful! In business since 1914, our team has continued to grow while holding true to our family values of honesty, professionalism, and optimism. Hugh White Lancaster is looking for a Sales Manager to lead a busy, growing sales department. The ideal...

  • Sales Manager

    6 days ago

    Lancaster, United States FranPartners Full time

    Company Overview: Founded in 2011, That 1 Painter is the nation's fastest-growing painting company, offering 18 diverse services. We pride ourselves on exceptional workmanship and outstanding customer satisfaction, living up to our Brand Promise: "The Best House Guest Ever." Position Overview: As a Sales Manager, you'll handle estimates, manage projects, and...

  • Sales Manager

    4 weeks ago

    Lancaster, United States FranPartners Full time

    Company Overview: Founded in 2011, That 1 Painter is the nation's fastest-growing painting company, offering 18 diverse services. We pride ourselves on exceptional workmanship and outstanding customer satisfaction, living up to our Brand Promise: "The Best House Guest Ever." Position Overview: As a Sales Manager, you'll handle estimates, manage projects, and...

  • Sales Manager

    1 month ago

    Lancaster, United States FranPartners Full time

    Job DescriptionJob DescriptionCompany Overview: Founded in 2011, That 1 Painter is the nation’s fastest-growing painting company, offering 18 diverse services. We pride ourselves on exceptional workmanship and outstanding customer satisfaction, living up to our Brand Promise: “The Best House Guest Ever.”Position Overview: As a Sales Manager, you’ll...

  • Sales Lead

    3 months ago

    Lancaster, United States Janie and Jack Full time

    Our Sales Lead are iconic, approachable, and connected to our customers. They provide individualized experiences through authentic customer connections, offering expert styling advice. They build relationships naturally and embrace individuality and diversity. What you will do: A result driven role model for the team in sales generation and exceptional...

  • Sales Manager

    1 month ago

    Lancaster, United States Milan Laser Company Full time

    About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we use the top of the line laser, and all our treatments are performed by licensed medical professionals. Additionally, we provide our exclusive Unlimited Package™, guaranteeing lifelong results to all of our clients. With...

  • Sales Manager

    4 weeks ago

    Lancaster, United States Milan Laser Company Full time

    About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we use the top of the line laser, and all our treatments are performed by licensed medical professionals. Additionally, we provide our exclusive Unlimited Package™, guaranteeing lifelong results to all of our clients. With...

  • Customer Service Sales Specialist

    5 days ago

    Lancaster, Pennsylvania, United States Jobot Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Development Representative to join our team in Wheatland, PA. As a Sales Development Representative, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to the achievement of organizational objectives.Key ResponsibilitiesProduct...

  • Dealership Sales Manager

    3 days ago

    Lancaster, Pennsylvania, United States Classic CDJR Lancaster Full time

    About Classic CDJR LancasterWe are a leading automotive dealership group with a strong commitment to customer satisfaction and employee growth. Our team is dedicated to providing exceptional service and support to our customers, and we are seeking a highly motivated and experienced sales manager to join our team.Job SummaryThe Sales Manager will be...

  • Sales and Service Specialist

    1 month ago

    Lancaster, United States Disability Solutions Full time

    Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...

  • Sales and Service Specialist

    1 month ago

    Lancaster, United States Disability Solutions Full time

    Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...