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Business Development Rep
2 months ago
Come join the team of the best dealership in town, HYUNDAI OF AUBURN We are currently seeking hard-working and self motivated individuals who are interested in cultivating relationships with our new and existing customers as a Business Development Center (BDC) Rep. At Hyundai of Auburn, we pride ourselves on having a family-oriented culture and we love to promote from within, so the sky is the limit If this seems like the opportunity you have been waiting for, please keep reading
Benefits
Medical, dental, and vision insurance
Long and short-term disability and life insurance
Matching 401(k) plan & profit sharing
Paid vacation & holidays
Employee purchase program (Discounts of products and services)
Employee events and recognitions such as service awards, holiday parties, food truck Fridays, etc.
A friendly, professional work environment
Opportunities to advance within the company
Pay: Hourly Rate PLUS Commissions and Bonuses
The Hyundai of Auburn BDC is responsible for expanding our company's customer base while developing and maintaining relationships with our current customers. The BDC acts as a liaison between the marketing, sales and service teams by cultivating strong relationships with customers, from first contact to closing of the deal and follow-up.
Responsibilities
Answer customer calls and establish follows-up with appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Contact customers based on current marketing incentives to generate dealership traffic
Follow up with leads that are not ready to make an appointment or no-shows
Provide customers with initial information and direct them to the appropriate dealership resources
Utilize CRM tracking system daily
Other duties as assigned
Qualifications
Prior customer service experience required; automotive BDC experience preferred
Available to work flexible hours and some Saturdays
Excellent teammate with collaborative attitude and eagerness to improve
Multitasking and time-management skills, with the ability to prioritize tasks
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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