Automotive Customer Service Representative
2 months ago
Dave Sinclair Buick GMC Truck is one of the fastest growing GM dealerships in St. Louis that has more than doubled our sales since 2012. We are looking for a self-starter with a strong work ethic who wants to grow with us
The Customer Service Agent is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments for the service department.
**What we offer:**
* Competitive Pay
* 401K Match
* Health, Dental, Vision, & Life Insurance
* Sundays & National Holidays Off
* Receive inbound service phone calls and leads
* Place outbound calls based on service leads
* Identify the customer's needs and take appropriate action
* Schedule client appointments
* Ensure all customer concerns are addressed prior to appointment date
* Contact customers to confirm appointments
* Communicate with staff and customers in a friendly and professional manner
This position interacts daily with Service Advisors, Service Managers, Business Development Manager, support staff and customers.
* High School Diploma or equivalent required
* Exceptional telephone skills required
* Computer literacy required
* People focused and committed to providing great customer service
* Ability to work in a fast-paced environment
* Strong organizational and time management skills
* Strong oral, written, and interpersonal communication skills
* Excellent problem solving skills
* Extensive customer service experience
* Strong work ethic
**Dave Sinclair Auto Group is an equal opportunity employer and a drug-free workplace.**
**Apply for Automotive Customer Service Representative**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensation Please list your top two accomplishments at your last role. Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 7/25/2021
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