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Call Center Specialist

2 months ago


New York, United States Premium Health Center Full time

Call Center Specialist -Operations

Location:

620 Foster Avenue Brooklyn, NY 11230

Hours:

Full Time: Sunday Thursday 11am 7pm

Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatric and Dermatology Departments.

Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes.

Our goal is to ensure the culture of the office and each patient experience meets our standards of Compassion, Agility, Respect, and Excellence.

Ideal candidates can work well under pressure and in fast paced environments.

Time Commitment:

Sunday Thursday 11am 7pm

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Responsibilities:

Answer phone calls

Schedule appointments

Verify medical insurances

Create referrals

Respond to patient medical questions

Perform tasks as assigned by supervisor

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Compensation:

$20-$23 per hour, commensurate with experience

Benefits:

Public service loan forgiveness (PSLF)

Paid Time Off, Medical, Dental and Vision plans, Retirement plans