Member Service Representative

3 weeks ago


Greensboro, United States Cone Health Full time

Overview:

Talent Pool - Administrative & Clerical Maintains cash drawer and processes member transactions. Serves as a new account specialist providing initial contact with new and potential members. Responsibilities:
  • Displays job knowledge, proficient in the use of current technology applicable to the job and participates in continuing education classes, seminars, and/or conferences.
  • Maintains cash drawer and processes member transactions.
  • Processes and posts daily transaction via Internet, automated clearing house, Visa, share drafts and audio transmissions.
  • Promotes member satisfaction by offering credit union products and services to members in order to improve their financial health and strengthen their relationship with the credit union.
  • Provides member and co-worker focus, support and communication.
  • Responsible for receiving, reviewing, and processing loan requests.
  • Responsible for the collection of delinquent accounts, loans, credit cards and processing bankruptcies.
  • Serves as a new account specialist providing initial contact with new and potential members.


Qualifications:
EDUCATION: Required: High School Diploma or equivalent.
Preferred: 4-year degree EXPERIENCE: Preferred: 1-2 years of teller experience LICENSURE/CERTIFICATION/REGISTRY/LISTING: REQUIRED
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