Customer Service Representative

2 weeks ago


Grand Forks, United States WCRI Full time
Customer Service Representative
Grand Forks, ND, 58201

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our products and services.
Responsibilities:
  • Answering customer inquiries via phone, email, and in-person
  • Assisting customers with product selection and ordering
  • Processing orders and returns
  • Resolving customer complaints and issues
  • Maintaining accurate customer records and order information
  • Collaborating with other departments to ensure customer satisfaction
Requirements:
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Proficient in Microsoft Office and other computer applications
  • Previous customer service experience preferred

If you are a team player with a passion for customer service, we encourage you to apply for this exciting opportunity.

Pay Range: $16 - $19 per hour

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