Guest Service Representative

4 months ago


Amarillo, United States NewcrestImage Full time

** Guest Service Representative**

**Job Category****:** Hourly Field Positions **Requisition Number****:** GUEST003864 Showing 1 location **Job Details**

**Description**

NewcrestImage is hiring a Guest Service Representative for our Courtyard by Marriott Downtown Amarillo property.

NewcrestImage is a premier company in the hospitality space that designs, builds and operates state-of-the-art hotels for the most renowned brands in the industry. We are a trendsetting company that is acutely focused on culture and that strives to genuinely care for people so their lives are enriched. We are currently looking for a Guest Service Representative that will be responsible for maximizing revenue opportunities.

In terms of key responsibilities, first and foremost and just like every other position within our company, this role will advance Newcrest Images core values of People come First, Communication is Knowledge, Giving is Fun, Experiences are Memorable and Response-Ability is Ours. Some of the key responsibilities of the role are as follows:

* Greet guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner.

* Process guest registrations, maintaining the property management system with the most up-to-date information and quickly and accurately entering guest information.

* Provide quick and efficient check-in and check-out experiences for guests.

* Greet each and every guest with a smile, however busy and whatever time of day.

* Work closely with the entire team to ensure the hotel meets or exceeds NewcrestImage and Brand Standards for Guest Satisfaction.

* Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Companys policies and procedures.

**REQUIREMENTS:**

High School degree

Ability to communicate effectively both verbally and in writing

Well-groomed and professional in appearance

Willing to work on weekends and holidays if required

Effective communication skills

_______________________________________________________________________

NewcrestImage is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



  • Amarillo, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first p Guest Service, Representative, Guest, Service, Bakery, Restaurant


  • Amarillo, Texas, United States Platinum Companies Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Platinum Companies. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to all guests,...


  • Amarillo, Texas, United States Courtyard Amarillo Full time

    Compensation Type: Hourly About Courtyard Amarillo: Courtyard Amarillo is a distinguished establishment within the hospitality sector, known for its commitment to providing exceptional guest experiences. Our property is strategically located in a vibrant area, catering to both leisure and business travelers. We pride ourselves on our innovative approach to...


  • Amarillo, Texas, United States Courtyard Amarillo Full time

    Compensation Structure:HourlyCompany Overview:Courtyard Amarillo is a distinguished entity in the hospitality sector, recognized for its commitment to excellence and innovation. With a strong presence in key markets, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests.Location:Courtyard AmarilloPosition...


  • Amarillo, Texas, United States Holiday Inn Express and Suites - Amarillo TX Full time

    Job OverviewAre you enthusiastic about providing exceptional service and ensuring guests have a memorable experience? Join our team as a Hotel Front Desk Attendant at Holiday Inn Express and Suites - Amarillo TX. In this role, you will be the first point of contact for our guests, managing their check-in and check-out processes while maintaining their...


  • Amarillo, Texas, United States Courtyard Amarillo Full time

    Compensation Type: Hourly Company Overview: Courtyard Amarillo is a leading name in the hospitality sector, recognized for its commitment to excellence and innovation. With a strong presence in key markets, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Our team is dedicated to maintaining high...


  • Amarillo, Texas, United States Extended Stay America Amarillo West Full time

    Job Overview:Guest Services Representatives play a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and managing the guest's account upon departure.Key Responsibilities:Register guests, manage and adjust reservations, and perform hotel operator and concierge tasks. Deliver attentive, courteous, and...


  • Amarillo, Texas, United States NewcrestImage Full time

    {"Job Title": "Guest Service Representative", "Job Description": "**About the Role**NewcrestImage is a premier hospitality company that designs, builds, and operates state-of-the-art hotels for renowned brands. We're seeking a Guest Service Representative to join our team at the Courtyard by Marriott Downtown Amarillo property.**Key Responsibilities**As a...


  • Amarillo, Texas, United States Courtyard Amarillo Full time

    Compensation Type: Hourly Company Overview: Courtyard Amarillo is a distinguished name in the hospitality sector, recognized for its commitment to excellence and innovation. With a strong presence in key markets, we pride ourselves on delivering exceptional service and maintaining high standards across our properties.Position Overview: The Front Desk Agent...


  • Amarillo, Texas, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional guest experiences at Golden Corral. As a key member of our front-of-house team, you will be responsible for creating lasting impressions on our guests from the moment they enter our restaurant.Key Responsibilities:Guest Service: Greet guests warmly, offer...


  • Amarillo, Texas, United States Platinum Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Platinum Companies. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Welcome...

  • Guest Service Agent

    4 months ago


    Amarillo, United States Drury Hotels Full time

    Guest Service Agent page is loaded **Guest Service Agent** **Guest Service Agent** locationsAmarillo, TX time typeFull time posted onPosted 4 Days Ago job requisition idR10839 Property Location: 8540 W. Interstate 40 - Amarillo, Texas 79106**YOU BELONG AT DRURY HOTELS.** Getting a job is just the beginning. Finding a place where you belong is what truly...


  • Amarillo, United States Platinum Companies Full time

    Job DescriptionJob DescriptionJob Profile Summary:Welcome and acknowledge all guests in a professional manner in accordance with Company and Brand standards.  Responsible for ensuring guest satisfaction and product quality standards are met via guest check in, check out, room reservations, changes and cancellations, guest requests, etc.  Secure payment(s);...


  • Amarillo, Texas, United States Pilot Company Full time

    Job Overview At Pilot Company, we're seeking a skilled Guest Services Leader to join our team. As a key member of our store operations, you'll play a vital role in ensuring exceptional customer experiences and maintaining a well-run store environment. Responsibilities * Supervise employees and oversee general store operations * Provide top-notch customer...


  • Amarillo, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...


  • Amarillo, Texas, United States Alvarado Restaurant Nation Full time

    Job Summary:The Customer Service Representative will be responsible for delivering exceptional customer service and maintaining a clean, welcoming environment for all guests. This role is critical in ensuring customer satisfaction by providing friendly, accurate, and efficient service both in-store and through the drive-thru, while upholding the cleanliness...


  • Amarillo, Texas, United States Drury Hotels Full time

    Job Summary:As a Guest Service Agent at Drury Hotels, you will be responsible for providing exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner.Key Responsibilities:Check guests in and out, promote company programs, maintain guest records, and handle cash transactions.Monitor...


  • Amarillo, Texas, United States Target Full time

    Be a Part of Something BigAs a Guest Advocate at Target, you'll play a vital role in creating a welcoming experience for every guest, every time. Your friendly and genuine approach will make a lasting impression, setting us apart from the rest.Your Key Responsibilities:Authentic Greetings: Greet every guest with a smile and a warm welcome, setting the tone...


  • Amarillo, Texas, United States Raising Cane's Chicken Fingers Full time

    Customer Service AssociateWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Raising Cane's Chicken Fingers. As a key member of our customer experience team, you will be responsible for providing exceptional service to our guests, ensuring their satisfaction and loyalty to our brand.Key...


  • Amarillo, Texas, United States Crunch Fitness Full time

    Member Services RepresentativeThe Member Services Representative is the face of our operation, providing exceptional service to our members and guests. This role is responsible for creating a welcoming atmosphere, handling guest questions and concerns, and maintaining a fun and supportive environment.Key Responsibilities:Greet members and guests with a smile...