Lead Custodian

Job Type

Full-time

Description

Purpose, Vision, and Value Statement

The Tacoma Rescue Mission (TRM) is a faith-based nonprofit organization whose mission is to offer God's help, hope, and healing to our neighbors in need. We are proud to have served the Tacoma and Pierce County communities since 1912. For over 100 years we have continued to serve in the name of Christ, while emphasizing the dignity of each person who enters our doors. We value the needs of our immediate community, and continually adapt to the changing needs of those who come to us for help.

We strive to cultivate a culture built on love and truth, where our integrity is never compromised. Our services and programs are continually measured for efficiency and effectiveness, are committed to quality, and operate through a trauma-informed, person-first, and grace-based approach.

Job Purpose

Maintains a safe, clean, hospitable, and dignifying environment for all guests and staff; assisting in the provision of trauma-informed, person-first, and grace-based program space to meet the needs of those who seek TRM's services

Tacoma Rescue Mission Competencies

Client Relationships and Interactions: Connect clients, volunteers, donors, team members, and guests to the mission and vision of The Tacoma Rescue Mission and its programs. Establish rapport and build relationships through effective communication, making all feel understood and valued. Assess needs and share appropriate resources, boosting client confidence in The Tacoma Rescue Mission and its team members.

Creativity and Expansion: Cultivate an environment that constantly seeks growth and adaptation, enhancing services offered. Research and develop new insights and strategies that improve Mission functionality and performance. Embrace the unknown and uncharted territory, pushing limits to increase skill, knowledge, and resources.

Leadership and Culture: Champions the Tacoma Rescue Mission's core values and pillars, ensuring a high level of service with a commitment to changing lives. Creates a platform that empowers those within the Mission and the community to establish and take ownership of a culture founded on team, trust, and truth.

Professionalism: Carries the current knowledge and operational skills required to perform well, utilizing best practices and demonstrates the desire to grow professionally. Helps create a safe space for Team Members to hold others accountable for behavior and performance, empathetically listens and communicates for understanding when negotiating and dealing with conflict. Setting the standard of quality, providing staff with feedback, coaching, guidance, and support.

Essential Duties & Responsibilities

• Greets all guests, residents, volunteers, donors, and team members, creating a welcoming environment that fosters healthy relationships.
• Maintains the overall cleanliness of the buildings on the Downtown Campus.
• Establishes cleaning schedules and logs.
• Completes walkthroughs of the shelters with the Shelter Supervisors.
• Continually researches, gathers, and gains knowledge of cleaning practices.
• Performs general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies.
• Performs cleaning functions specific to the assigned facilities and/or based on seasonal/project requirements.
• Uses equipment such as commercial vacuums, floor buffers, and carpet cleaners.
• Performs routine maintenance to custodial equipment and supplies.
• Empties trash receptacles, disposes trash into compactors and/or dumpsters, and bags trash for proper disposal.
• Reports needs and concerns to appropriate staff, which may include submitting work requests.
• Properly cares for and maintains equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
• Monitors and maintains inventory and supply levels.
• Provides vendors with access to areas for cleaning.
• Completes cleaning logs and records that show areas of the building that have been cleaned.
• Performs snow removal activities, adjusting furniture, or other similar activities.
• Ensures custodial staff responsibilities are completed within established practices and timelines.
• Assists with on-the-job training of new staff on routine procedures.
• Performs other duties as assigned to support others and ensure an efficient and effective work environment.

Working Conditions

Interact in a relational manner with people from diverse backgrounds. Office and residential environment performing custodial duties.

Schedule and Work Location

Schedule:

Monday-Friday 8:00am-4:00pm

Primary Location of Work:

Downtown Campus

425 S. Tacoma Way, Tacoma, WA 98402

Requirements

• Experience as a custodian/janitor.
• Experience with and knowledge of a variety of cleaning techniques and procedures.
• Proactive and thorough with completing tasks.
• Ability to work with little or no supervision.
• Ability to direct and coordinate the work of the custodial crew.
• Skilled in clear and effective written, verbal, and electronic communication.
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment using effective and thoughtful interactions and communication.
• Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Physical Requirements

• Frequently moves about inside the office to access all areas for custodial purposes.
• Occasionally operates a computer and other office productivity machinery.
• Observe details at close range (within a few feet of the observer).
• Move boxes weighing up to 25 pounds across office.
• Wear proper PPE (personal protective equipment) when necessary for exposure control.

Benefits

We offer comprehensive benefits:

• Medical and Dental Packages at No or Little Cost to Employees
• 12 Paid Holidays including a Floating Holiday
• Three Weeks' Vacation Accrued Annually
• 10 Hours of Sick Leave Accrued Monthly
• Participation in 403(b) Retirement Plan with employer match
• Employee Assistance Program
• Family First Culture

Hiring Range

$20.44- $22.57

Full Range

$20.44-$24.92

Please note, applicants should describe their experience meeting minimum qualifications (and preferred qualifications if applicable) in cover letter and resume as part of the application process.

Salary Description

$20.44 - $22.57/ hour

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