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Knowledge Manager

3 months ago

Fort Huachuca, United States Empower AI Inc. Full time

Overview:

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2022 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the companys commitment to hiring and supporting active-duty and veteran employees.

Responsibilities:

ESSENTIAL FUNCTIONS:

  • Plans, directs, and coordinates activities of writers and editors engaged in preparing knowledge articles.
  • Analyzes developments in specific field to determine need for knowledge articles.
  • Confers with customer representatives and vendors to establish technical specifications, determine specific or general subject material to be developed for publication, and resolve problems concerned with developing and publishing subject material
  • Sets standard procedures for gathering data and writing
  • Arranges for formatting, reproduction, and distribution of material
  • Supervises technical writers/editors who review knowledge articles and technical writing and makes recommendations for changes
  • Reviews quality of final article prior to publishing.
  • Manage the lifecycle of knowledge and knowledge articles.
  • Responsible for developing and maintaining the knowledge artifacts of the practice.


Qualifications:

MINIMUM REQUIREMENTS:

  • Bachelors Degree or equivalent related experience
  • ITIL V4
  • IAT Level I
  • Microsoft Suite

EXPERIENCE REQUIRED:

  • 12 - 15 Years

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Repeatedly lift and carry weight up to 25 pounds
  • Travel by land or air transportation 15 %
About Empower AI:

It is the policy of Empower AI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. Empower AI is a VEVRAA Federal Contractor.