PT Customer Service Leader

23 hours ago

Pelham, United States Hannaford Supermarkets Full time
Address: USA-NH-Pelham-150 Bridge Street
Store Code: Store 08015 Management (7240342)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.

QUALIFICATIONS

* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $17.60 - $26.20 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 398955_external_USA-NH-Pelham

  • Inside Sales Representative

    4 weeks ago

    Pelham, Alabama, United States Magneto & Diesel Injector Service Inc Full time

    Job DescriptionJob DescriptionJob SummaryMagneto & Diesel Injector Service Inc is seeking a highly motivated and customer-focused Inside Sales Representative to join our team. As an Inside Sales Representative, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key...

  • Pizza Artisan and Customer Service Specialist

    3 weeks ago

    Pelham, New Hampshire, United States Domino's Pizza LLC Full time

    Company OverviewExciting Career OpportunityBecome a part of our dynamic team at Domino's Pizza LLC, a thriving organization fueled by an expanding clientele. We are on the lookout for enthusiastic individuals who are dedicated to providing outstanding customer service and top-notch products to take on the roles of customer service specialists and pizza...

  • Team Leader

    5 days ago

    Pelham, Alabama, United States College HUNKS Hauling Junk & Moving Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Leader to join our College Hunks Hauling Junk and Moving team. As a Team Leader, you will be responsible for providing a stress-free experience for our clients while embodying our core values of being Honest, Uniformed, Nice, Knowledgeable, and Service-oriented.ResponsibilitiesProvide...

  • Customer Service Representative

    1 week ago

    Pelham, Alabama, United States Sterling Search Partners Full time

    Service Assistant Job DescriptionSterling Search Partners is seeking a highly skilled Service Assistant to join our client's team in Pelham. This contract-to-hire position involves providing exceptional customer service through various communication channels, ensuring a positive experience with the company's products or services.Key Responsibilities:Customer...

  • Customer Service Lead

    1 week ago

    Pelham, Alabama, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for our customers.Key...

  • Customer Service Representative

    2 days ago

    Pelham, Alabama, United States 1-800-PLUMBER Full time

    Job Title: Customer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office team, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various administrative tasks.Key Responsibilities:Answer...

  • Customer Service Representative

    1 week ago

    Pelham, New York, United States Staff My Agency Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a highly motivated and bilingual customer service representative to join our team at Staff My Agency. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have. You...

  • Customer Service Representative

    3 weeks ago

    Pelham, Alabama, United States TIRES AND ENGINE PERFORMANCE Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Tires and Engine Performance. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries and complaints in a professional and courteous...

  • Customer Service Representative

    7 days ago

    Pelham, New York, United States Staff My Agency Full time

    Customer Service Representative OpportunityMark Link - State Farm Agency, located in Pelham, NY has an immediate opening for a Bilingual (Spanish/English) Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set. We seek an energetic professional interested in helping our...

  • Customer Service Representative

    3 weeks ago

    Pelham, Alabama, United States Domino's Pizza LLC Full time

    About UsAt Domino's Pizza LLC, we're passionate about delivering more than just pizzas. We want to make a difference in our customers' lives by providing exceptional service and a unique experience.Our TeamWe're a dynamic team of customer-focused individuals who thrive in a fast-paced environment. As a Customer Service Representative,...

  • Customer Service Representative

    28 minutes ago

    Pelham, Alabama, United States TIRES AND ENGINE PERFORMANCE Full time

    Job DescriptionWe are seeking a highly skilled and bilingual Call Center Sales Representative to provide exceptional customer service and support to our clients at TIRES AND ENGINE PERFORMANCE. As a key member of our team, you will be responsible for delivering outstanding product information and resolving technical issues in a timely and professional...

  • Customer Service Ambassador

    2 days ago

    Pelham, Alabama, United States 1-800-Plumber + Air Full time

    Customer Service RepresentativeAt 1-800-Plumber + Air, we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Greet visitors to the building and provide a warm welcome.Answer inbound calls and provide exceptional customer service.Ensure customer satisfaction and gather necessary information during calls.Answer the...

  • Bilingual Customer Service

    2 months ago

    Pelham, United States Staff My Agency Full time

    Mark Link - State Farm Agency, located in Pelham, NY has an immediate opening for a Bilingual (Spanish/English) Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based...

  • Bilingual Customer Service

    5 months ago

    Pelham, United States Mark Link - State Farm Agency Full time

    Job DescriptionJob Description Mark Link - State Farm Agency, located in Pelham, NY has an immediate opening for a Bilingual (Spanish/English) Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business...

  • Team Leader

    4 weeks ago

    Pelham, Alabama, United States College HUNKS Hauling Junk & Moving Full time

    Job SummaryWe are seeking a highly motivated and experienced Team Leader to join our College HUNKS Hauling Junk & Moving team. As a Team Leader, you will be responsible for leading a team of professionals in providing exceptional customer service and delivering a hassle-free experience to our clients.Key ResponsibilitiesTeam Leadership: Lead a team of...

  • Customer Service Specialist

    4 weeks ago

    Pelham, Alabama, United States Bath Planet Full time

    Exciting Opportunity for a Customer Service SpecialistBath Planet, a prominent name in the acrylic bath renovation sector, is on the lookout for committed professionals to become part of our organization. Our goal is to improve bathrooms with appealing, durable, and low-maintenance fixtures, enhancing the experiences of our clients.We are in search of a...

  • Customer Service Specialist

    4 weeks ago

    Pelham, Alabama, United States Bath Planet Full time

    Become a Key Player as a Customer Service SpecialistBath Planet, a prominent name in the acrylic bath renovation sector, is on the lookout for committed professionals to enhance our workforce. Our goal is to transform bathrooms with appealing, long-lasting, and easy-to-maintain fixtures, improving the experiences of our clients.We are in search of a skilled...

  • Customer Service Representative

    3 weeks ago

    Pelham, New York, United States 1-800-Plumber + Air of White Plains Full time

    We are seeking a highly motivated and organized individual to join our team as an Office Support Specialist at 1-800-Plumber + Air of White Plains. This role will involve providing exceptional customer service, handling office duties, and supporting our team in delivering a high-quality customer experience.Key Responsibilities:Customer Service:Answer...

  • Customer Service Representative

    3 weeks ago

    Pelham, United States 1-800-PLUMBER Full time

    We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of...

  • Cashier - Service Associate PT

    7 days ago

    Pelham, United States Rite Aid Full time

    Rite Aid Corp. - 48 Atwood Road [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage with customers in a friendly and efficient manner while completing customer transactions...