Client Care Coordinator
2 weeks ago
Celebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body—with over 40 locations nationwide. Our highly trained experts are the best in the industry—renowned for personalized service delivering safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you’re looking for. We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we’re always innovating—bringing state-of-the-art equipment and services to our clinics. Join the SkinSpirit experience We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. The Client Care Coordinator is primarily responsible for providing support with the daily activities of a medical spa including telephone coverage, appointment scheduling, registration, opening and closing transactions and client care. What You’ll Do: Provide excellent client care and customer service Answer and screen high volume of inbound phone calls Manage appointments (scheduling, moving, and canceling appointments) Actively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction Accurately complete client transactions Manage multiple responsibilities while maintaining composure, always keeping the clients a priority Perform opening and closing duties of the clinic Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing Maintain a professional and clean work environment & appearance Maintain complete confidentiality in all guest matters in accordance with company policy Assist with other duties and projects as assigned by management What You’ll Bring: HS Diploma or GED required; AA preferred At least 1+ years of customer service experience Exceptional customer service skills Ability to be efficient and productive in a fast-paced environment The ability to multitask, prioritize, and organize with a consistently high level of accuracy Must be a team player Knowledge of: Internet, Word, Excel, Outlook and the ability to learn new software quickly Excellent, written, verbal, and interpersonal skills Great attention to detail and accuracy Consistently demonstrates good judgment, strong character and personality, ethics, and high standards of performance Experience in medical office / understanding of cosmetic procedures / skin care products Experience with Zenoti or other POS systems preferred but not required. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, knee, crouch or crawl, talk and hear Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds Pay Range: $20.00 - 28.00 per hour* (plus bonus potential) *Base pay will be determined based on candidate experience, clinic size, clinic location and market. Notice for Applicants: SkinSpirit participates in E-Verify ; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs. #J-18808-Ljbffr
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Client Care Coordinator
7 days ago
Walnut Creek, California, United States SkinSpirit Full timeJob Title: Client Care CoordinatorWe are seeking a highly skilled and customer-focused Client Care Coordinator to join our team at SkinSpirit. As a Client Care Coordinator, you will be responsible for providing exceptional client care and support to our clients, ensuring a seamless and personalized experience.Key Responsibilities:Provide exceptional client...
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Client Care Coordinator
3 weeks ago
Walnut Creek, California, United States SkinSpirit Full timeJob Title: Client Care CoordinatorWe are seeking a highly skilled and customer-focused Client Care Coordinator to join our team at SkinSpirit. As a Client Care Coordinator, you will be responsible for providing exceptional client care and support to our clients, ensuring a seamless and personalized experience.Key Responsibilities:Provide exceptional client...
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Client Care Coordinator
4 weeks ago
Walnut Creek, California, United States SkinSpirit Full timeAbout SkinSpiritCelebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body—with over 40 locations nationwide. Our highly trained experts are the best in the industry—renowned for personalized service delivering safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find...
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Client Care Coordinator
2 weeks ago
Walnut Creek, California, United States SkinSpirit Full timeJob DescriptionSkinSpirit is a leading destination for aesthetic skincare and body treatments, with over 40 locations nationwide. We're seeking a highly skilled Client Care Coordinator to join our team.Key Responsibilities:Provide exceptional client care and customer serviceManage appointments, including scheduling, moving, and cancelingActively promote our...
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Client Care Coordinator
4 weeks ago
Walnut Creek, California, United States SkinSpirit Full timeAbout SkinSpiritCelebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body treatments with over 40 locations nationwide. Our highly trained experts are renowned for personalized service, delivering safe, effective, medically-proven treatments and optimal results.Job SummaryWe are seeking a skilled Client Care...
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Client Service Coordinator
4 weeks ago
Walnut Creek, United States AccentCare Full timeOverviewWhy You'll Love Being a Client Service Coordinator at AccentCareDo you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role.When you join AccentCare, you become part of a team that is not only dedicated to their patients, but...
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Client Service Coordinator
2 weeks ago
Walnut Creek, United States AccentCare Full timeOverview Why You'll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their patients,...
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Client Service Coordinator
7 days ago
Walnut Creek, California, United States AccentCare Full timeClient Service Coordinator RoleAccentCare is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in ensuring the quality coordination of services for our clients and Care Partners.Key Responsibilities:Monitor and support daily activities of services being provided to clients in accordance...
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Client Service Coordinator
1 month ago
Walnut Creek, United States Banfield Pet Hospital Full timeClient Service CoordinatorSUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets...
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Client Service Coordinator
3 months ago
Walnut Creek, United States Banfield Full timeThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner,...
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Pet Care Coordinator
3 weeks ago
Walnut Creek, California, United States Banfield Pet Hospital Full timeJob SummaryThe Client Service Coordinator plays a vital role in driving the flow of clients and pets through our hospital, ensuring a seamless and welcoming experience for all. This position is responsible for maximizing the productivity of our veterinary medical team, fostering excellent communication with associates and clients, and coordinating the care...
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Client Service Liaison
4 weeks ago
Walnut Creek, California, United States AccentCare Full timeJob SummaryWe are seeking a highly skilled Client Service Coordinator to join our team at AccentCare. As a Client Service Coordinator, you will play a critical role in ensuring the quality coordination of services for our clients and Care Partners.Key ResponsibilitiesMonitor and support the daily activities of services being provided to clients in accordance...
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Pet Care Coordinator
4 weeks ago
Walnut Creek, California, United States Banfield Full timeJob SummaryWe are seeking a highly skilled and compassionate Pet Care Coordinator to join our team at Banfield. As a key member of our hospital staff, you will play a vital role in delivering exceptional client service and ensuring the well-being of our furry patients.Key ResponsibilitiesProvide top-notch client service, ensuring a welcoming and efficient...
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Client Service Liaison
3 weeks ago
Walnut Creek, California, United States AccentCare Full timeJob SummaryWe are seeking a highly skilled Client Service Coordinator to join our team at AccentCare. As a Client Service Coordinator, you will play a critical role in ensuring the quality coordination of services for our clients and Care Partners.Key ResponsibilitiesMonitor and support the daily activities of services being provided to clients in accordance...
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Client Service Liaison
4 weeks ago
Walnut Creek, California, United States Banfield Full timeJob SummaryThe Client Service Coordinator plays a vital role in driving the flow of clients and pets through our hospital, ensuring efficient communication with associates and clients, and coordinating the care of clients and pets in a welcoming and friendly manner.Key ResponsibilitiesMaximize the productivity of the veterinary medical teamCoordinate the...
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Client Service Liaison
4 weeks ago
Walnut Creek, California, United States Banfield Full timeClient Service Coordinator RoleJob Summary: We are seeking a skilled Client Service Coordinator to drive the flow of clients and pets through our hospital, maximizing productivity and ensuring excellent communication with associates and clients.Key Responsibilities:Coordinate client and pet care in a welcoming and efficient mannerInfluence clients to return...
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Client Relations Specialist
2 months ago
Walnut Creek, California, United States Banfield Full timePOSITION SUMMARYThe Client Service Coordinator (CSC) plays a pivotal role in managing the flow of clients and their pets within the veterinary practice. This position is essential for enhancing the efficiency of the veterinary medical team by optimizing client and pet interactions.KEY RESPONSIBILITIES1. Facilitate effective communication between clients and...
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Client Relations Specialist
2 months ago
Walnut Creek, California, United States Banfield Full timePOSITION OVERVIEWThe Client Service Coordinator (CSC) plays a pivotal role in managing the flow of clients and their pets within the veterinary facility. This position is essential in optimizing the efficiency of the veterinary medical team, ensuring effective communication between staff and clients, and coordinating comprehensive care for both clients and...
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Client Service Representative
3 months ago
Walnut Creek, United States Banfield Full timeSUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...
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Care Coordinator
2 weeks ago
Walnut Creek, California, United States BASS Medical Group Full timeAbout the Role:BASS Medical Group is seeking a highly organized and compassionate Care Coordinator to join our dedicated team. As a Care Coordinator, you will be the bridge between patients, physicians, and other healthcare providers, ensuring seamless coordination of care throughout the patient's journey.Key Responsibilities:Patient Communication:...
