Computer Support Specialist
2 weeks ago
Computer Support Specialist - Stoughton MA
The Bossard Group is a leading global provider of product solutions and services in industrial fastening and assembly technology. More than 1 million items as well as proven expertise in technical consulting and inventory management distinguishes the Bossard Group.
At Bossard, we offer a range of opportunities to develop your career and apply and expand your skills and capabilities in adynamic, international business environment.
Summary
To assist the Computer & Info Systems Manager with computer and software-based needs.
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
Troubleshoot computer and network problems.
Answer staff questions in person and via phone on all company supported application.
Determine source of computer problems (hardware, software, user access, etc).
Advise staff on appropriate actions.
Perform hardware and software installations.
Answer trouble tickets and provide end user support via helpdesk system.
Maintain network printers and supplies.
Setup and maintain warehouse label printers (Zebra and Datamax).
General Helpdesk.
Other duties may be assigned.
Academic Qualifications
One-year certificate from college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Required skills and qualifications
MS Windows Server
Basic network support:
Microsoft Suite (Excel, Word, PowerPoint)
Outlook
Ability to deal with problems involving several concrete variables in standardized situations.
Professional Skills/ Experience
A+ certificate, Network + certification (preferred but not required)
Bossard Offers
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