Office Assistant-Academic Advising and Retention Federal Work Study
3 weeks ago
To create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.
Posting Details
Position Type
Federal Work-Study
Job Title
Office Assistant-Academic Advising and Retention Federal Work Study
Posting Number
STPO108
Grade/Level
Level 5 - Distinctive Student Assistant
Hourly Rate for Job Posting
9.50
Anticipated Employment Start Date for Position
03/25/2024
Posting Category
Student - Federal
Position details
Job Summary
- Assist professional staff as needed with day-to-day operation of Office of Retention and Academic Advising (RETE).
- Serves as a customer service representative for the Office of Retention and Academic Advising by cultivating and maintaining a positive environment within the office.
- Answering the phone and assisting callers with questions, inquiries or those in need of guidance regarding RETE programming and other resources across campus.
- Schedule peer coaching appointments along with tutoring appointments by using TutorTrac or other scheduling.
- Provide assistance to students in connection to campus resources (Eagle Success Program, Academic Recovery Program, Career Services, Tutoring, Financial Aid, and other educational services).
- Assist with various projects assigned by professional staff and GA. This includes but is not limited to filing, preparing documents, organization of folders/files and the office, and other office-related tasks.
- Works closely with peer coach and tutoring staff in a team-focused environment.
Other Duties and Responsibilities
Minimum Requirements
- Can be an entering college freshmen or higher
- Preferred cumulative MSU GPA of at least 3.0.
- Possess working knowledge of computers and software applications.
- Must be reliable and dependable.
- Demonstrate ability to solve problems and communicate well with others.
- Be recommended by two faculty or staff members if not recommended by AARE personnel.
- Excellent problem-solving skills.
- Interest in helping fellow students succeed.
- Excellent interpersonal and communications skills.
- Attention to detail and accuracy.
- Must be articulate and friendly.
- Working knowledge of Excel, Word, and Outlook is essential.
Physical Requirements
Working Conditions
- Working on computers, accessories, and software most of the time.
- Working closely with students and professional staff, and with students who possess a wide range of abilities and diverse backgrounds.
Special Information/Instructions to Applicants
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