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Reservations Agent/Vacation Specialist

2 months ago

Kitty Hawk, United States Outer Banks Chamber of Commerce Full time

Job Type: Full Time Job Location: Kitty Hawk **Not a Remote Opportunity** $500 Signing Bonus Vacation Rental Management Company seeks a

Reservations Agent

for the Kitty Hawk, NC office location. The Reservation Agent position is a front-line representative of the company. This is an entry level position with many different tasks and responsibilities. Here is a sampling of the duties/qualities being sought with this position: -Ability to report to work on time is

mandatory -Reliable transportation to report to work at our Kitty Hawk office location -Computer mastery including typing skills and various basic software programs (Outlook, Word, Excel) -At least a high school education -No Experience Required, we will train, however, experience with Streamline, NAVIS and/or Breezeway a PLUS, but not necessary -Positive attitude with background in customer service with a willingness to learn and excel -Polished phone personality and sales mindset are critical to success -Direct accountability for performance -Maintain and follow up with leads through our lead management software -Ability to respond to emails from guests and homeowners in an intelligent and thoughtful manner -Respond to emails with no typographical or grammatical errors -Reserve vacation rental properties over the phone and extensive follow up with guests -Continuous preparation of arrival information for our guests -Generate work orders for guests experiencing maintenance or houskeeping issues at their rental property. -Organize and maintain information needed for the company to ensure a smooth rental season -Ability to interact and communicate with coworkers in a positive and productive way -Dress is business casual professional office attire The Outer Banks Chamber of Commerce is the areas largest business membership organization and serves Currituck County, Dare County and Ocracoke Island. Current membership is 1,100.

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