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Vacation Rental Coordinator

2 months ago


Kitty Hawk, North Carolina, United States Southern Shores Realty Full time
Job Overview

Southern Shores Realty is in search of a meticulous and organized Vacation Rental Coordinator. The successful candidate will take charge of managing bookings, addressing guest inquiries, and ensuring a smooth experience from reservation to departure. This role requires close collaboration with the property management team to meet all guest requirements and uphold property standards.

Key Responsibilities:
  • Oversee bookings for vacation rental properties
  • Respond to guest inquiries through various communication channels
  • Coordinate with cleaning and maintenance teams to ensure properties are in pristine condition
  • Address guest concerns and issues promptly and professionally
  • Maintain precise records of bookings and guest details
  • Handle payment processing and refunds as necessary
  • Ensure properties are thoroughly cleaned and prepared before and after guest stays
  • Deliver outstanding customer service throughout the guest's stay

If you possess a keen eye for detail and a strong commitment to hospitality and customer satisfaction, this position as a Vacation Rental Coordinator may be the perfect fit for you.

Benefits:

Full-time positions come with a range of benefits, including:

  • Group Medical, Vision, Dental, Life, and Disability Insurance
  • Paid Vacation
  • 401(k) Plan
Qualifications:
  • Minimum of 1 year experience in customer service or hospitality
  • Exceptional communication and interpersonal abilities
  • Strong organizational and time management skills
  • Ability to work both independently and collaboratively
  • Proficiency in Microsoft Office and Streamline VRS software
  • Availability to work weekends