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Vacation Rental Coordinator

2 months ago

Kitty Hawk, North Carolina, United States Southern Shores Realty Full time
Job Overview

Southern Shores Realty is in search of a meticulous and organized Vacation Rental Coordinator. The successful candidate will oversee booking management, address guest inquiries, and guarantee a smooth experience for visitors from reservation to departure. This role requires close collaboration with the property management team to fulfill all guest requirements and uphold property standards.

Key Responsibilities:
  • Oversee reservations for vacation rental properties
  • Address inquiries from prospective guests through various communication channels
  • Coordinate with cleaning and maintenance teams to ensure properties are impeccably maintained
  • Resolve guest issues and complaints promptly and professionally
  • Maintain accurate records of bookings and guest details
  • Process financial transactions, including payments and refunds
  • Ensure properties are thoroughly cleaned and prepared before and after guest stays
  • Deliver outstanding customer service throughout the guest's stay

If you possess a keen eye for detail and a passion for hospitality, this role as a Vacation Rental Coordinator could be an excellent fit for you.

Benefits:

Full-time/year-round positions offer:

  • Group Medical, Vision, Dental, Life, and Disability Insurance
  • Paid Vacation
  • 401(k) Plan
Qualifications:
  • Minimum of 1 year experience in customer service or hospitality
  • Exceptional communication and interpersonal abilities
  • Strong organizational and time management skills
  • Capability to work independently and collaboratively
  • Proficiency in Microsoft Office and Streamline VRS software
  • Availability to work weekends