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Bilingual Call Center Agent

2 months ago

Irving, United States CornerStone Staffing Full time

Are you a fluent English/Spanish speaker with experience in collections or customer service?

CornerStone Staffing is looking for a BILINGUAL COLLECTIONS/CUSTOMER SERVICE AGENT to join our client’s team in the vibrant Las Colinas area.

Apply online today and take the next step in your career

Job Title: BILINGUAL Collections/Customer Service Agent (English/Spanish)

Why Youll Love This Role:

Hybrid Work Model: Enjoy the best of both worlds with two weeks of on-site training followed by a hybrid schedule (three days in the office, two days remote each week).

Location: Irving, TX

Pay: $18/hour 

Start Date: ASAP

Schedule: Must be available to work an 8 hours shift Monday - Saturday / 9 AM-7 PM

  • Alternating schedule One week 9a-6pm, the next week10a-7p

  • Rotating Saturdays, If scheduled Saturdays then your other day off will be during the week

  • Off every Sunday

JOB DESCRIPTION:

  • Making outbound calls on repossessed accounts

  • Receiving inbound redemption calls

  • Making suitable arrangements with customers that are currently past due.

  • Identifying accounts that require management review.

  • Providing outstanding customer service

  • Maintaining required standards set by the department.

  • Adherence to Company policies and procedures

Please read requirements carefully as we are prioritizing those that meet the requirements.

REQUIREMENTS:

  • Bilingual in English and Spanish -90% of the communication will be done in Spanish REQUIRED

  • 1+ year of AR/Collections/Payment Processing experience preferred

  • 1+ years of customer service in a call center environment REQUIRED

  • High School Diploma or GED REQUIRED

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Grand Prairie/Arlington Branch.

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