Account Manager

3 weeks ago


Columbia, United States SST Direct Full time

DIRECT HIRE:

Amazing opportunity,

seeking an

Account Manager to join the team for a Waste Handling/Recycling Equipment company . The Account Manager will oversee the contract and asset management activities of the company.

Pay Rate:

$65K - $90K (depending on experience) Benefits

Duties/Responsibilities: Ensuring that all accounts supported and maintained including:

Contract renewals, terminations, and negotiations as required

Internal folder document management including:

Executed Contract Equipment Invoices Installation Invoice Serial #s Subcontractor/Service Provider, if Out of State

Communicating billing info to AR Following up on complaints and queries on behalf of clients including: Service/Repair requests, invoices, and expenses Work with service vendors on outstanding issues and resolutions Assist with billable issues Knowledgeable of new services and products available to clients Build effective relationship with the clients to support sales activities and maintain revenue targets Coordinate with other heads of departments on all activities to ensure customer satisfaction Incorporate policies and procedures of the company into operations Asset management and equipment allocation

New and used inventory Compactor replacements/swap outs Disposition of assets Asset tracking information such as serial numbers, stickers or other as needed Asset Additions/Subtractions

Depreciation schedule Property taxes & sales tax in new jurisdictions/municipalities with the Controller Monitor and review project activities and ensure that they are completed within schedule and budget Maintain customer database details Reporting to senior management on the status of accounts Monthly reports covering

# of calls review total repair expense including by location, big ticket items, outliers

Reports Quarterly, Semi Annual or Annual reports including:

financial data churn p/l, etc. revenue v. expense, product category growth Equipment aging list assessment of repair frequency and expenditure by asset. Then by site or customer.

Make recommendations on loss leaders Contract renewals, rate increases, cancellations Growth goals by customer base, specific customer, location, asset type. Inversely, which ones to stay away from - same categories Required Skills/Abilities:

Previous experience in sales, customer service or other related fields Proven negotiation skills Excellent interpersonal and customer service skills Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers Possess analytical and problem-solving skills Proficient with Microsoft Office Suite or related software, QuickBooks, as well as CRM software Deadline and detail oriented Education and Experience:

Bachelor’s degree in Business or related field preferred At least 4 years of

Waste Handling/Recycling Equipment

experience INDH

#J-18808-Ljbffr


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