Front Desk Agent

6 months ago

Glen Burnie, United States Hampton Inn Baltimore Glen Burnie Full time

InnVentures Overview:

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location:

Hampton Inn Baltimore Glen Burnie, MD

Overview:

Apply your outgoing personality and ability to connect with others to create memorable guest experiences As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.

We offer eligible employees a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance.
  • Paid time off
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
  • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more
  • Get paid daily
Responsibilities:
  • Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
  • Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
  • Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guests stay.
  • Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Support the goals of the hotel through teamwork and collaboration with all departments.


Qualifications:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. Salary Range: $15

  • Front Desk Agent

    2 days ago

    Glen Burnie, Maryland, United States Extended Stay Full time

    Job Description:We are seeking a Front Desk Agent to join our team at Extended Stay. In this role, you will be responsible for assisting guests at all times and responding to their requests with diligence.

  • Front Desk Agent

    1 month ago

    Glen Allen, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Extended Stay Richmond Glen Allen [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    2 days ago

    Glen Allen, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Candlewood Glen Allen-Short Pump [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Associate

    5 months ago

    Glen Burnie, United States Anne Arundel Urology Full time

    Experienced Front Desk Representative Reports to: Front Desk Supervisor Job Type: Full-time Anne Arundel Urology is currently looking for experienced Front Desk Representatives for our offices in Annapolis, Bowie, Glen Burnie, Greenbelt and Odenton. The primary focus of this role is to provide an upbeat, cheerful, and exceptional customer service when...

  • Front Desk Associate

    6 days ago

    Glen Burnie, United States Gold's Gym International, Inc. Full time

    Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the...

  • Front Desk Agent

    7 months ago

    Glen Allen, United States Richmond Marriott Short Pump Full time

    YOUR NEXT DESTINATION AWAITSCareers at Commonwealth LodgingWho we are:Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism,...

  • Front Desk Coordinator

    2 days ago

    Glen Mills, Pennsylvania, United States Erickson Senior Living Full time

    We are looking for a skilled Front Desk Receptionist to join our team at Erickson Senior Living. The successful candidate will be responsible for:Key ResponsibilitiesWelcoming guests and providing exceptional customer service.Managing phone calls and directing inquiries to the appropriate personnel.Ensuring the front desk area is tidy and...

  • Front Desk Associate

    2 days ago

    Glen Allen, Virginia, United States Grand Fitness Mgmt, LLC Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments? If so, we invite you to apply for the Front Desk Associate role at Grand Fitness Mgmt, LLC!About the JobThis full-time position offers an estimated salary of $42,000 - $58,000 per year, depending on location and experience. As a Front Desk...

  • Guest Services Rep Part

    3 months ago

    Glen Burnie, United States Extended Stay Full time

    Extended Stay - 104 Chesapeake Centre Ct. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following...

  • Front Desk Receptionist

    4 weeks ago

    Glen Arm, United States Glen Meadows Retirement Community Full time

    $17.00 - $18.00 per hour depending on experience! Full Time Day 8am-4pm | Rotating weekends and holidays The Front Desk Receptionist is responsible for cordially greeting visitors, routing phone calls and clerical tasks for the administrative staff at the community. Qualifications: Proficient computer skills Basic clerical skills Prior experience as a...

  • Overnight Front Desk

    4 weeks ago

    Glen Allen, United States PF Miami Developers LLC Full time

    Job Type Part-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members...

  • Front Desk Receptionist, FT

    2 months ago

    Glen Mills, United States Erickson Senior Living Full time

    Location: Maris Grove by Erickson Senior Living Join our team as a Communications Specialist II (Front Desk), a crucial role within our community. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment. Compensation: Starts at $15.00 per hour. What we...

  • Front Desk Patient Services Representative

    7 months ago

    Glen Allen, United States Master Center for Addiction Medicine Full time

    Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment...

  • Front Desk Patient Services Representative

    4 months ago

    Glen Allen, United States Master Center for Addiction Medicine Full time

    Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today.Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment...

  • Front Office Associate-Glen Mills, MD

    1 month ago

    Glen Mills, United States Amplifon Full time

    Job Description All recruiting efforts are handled by our regional team out of Waco, Texas, and applications must be submitted electronically. To care for the privacy of candidate information, we do not accept hard copy. As a healthcare organization, we kindly ask that you do not contact or visit the local Miracle-Ear store so that our team can prioritize...

  • Front Office Associate-Glen Mills, MD

    3 months ago

    Glen Mills, United States Amplifon Full time

    All recruiting efforts are handled by our regional team out of Waco, Texas, and applications must be submitted electronically. To care for the privacy of candidate information, we do not accept hard copy. As a healthcare organization, we kindly ask that you do not contact or visit the local Miracle-Ear store so that our team can prioritize customer...

  • Front Desk Receptionist

    2 weeks ago

    Glen Mills, United States Erickson Senior Living Full time

    Location: Maris Grove by Erickson Senior Living Join our team as a Communications Specialist (Front Desk), a crucial role within our community. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment. Shifts are 7am - 3pm and 3pm -11pm. Compensation:...

  • Help Desk Support

    2 months ago

    Glen Allen, United States Mindlance Full time

    Job Description: ***LOCATION & SHIFT DETAILS: MUST BE LOCAL TO RICHMOND, VA: HYBRID SCENARIO: TUES THROUGH THURSDAY EVERY WEEK ONSITE AT KNOLLS LOCATION, MONDAY & FRIDAY, REMOTE; HOURS = 9:00AM TO 5:00PM EST*** Service Desk Agent Responsibilities: • Provide application support through remote access tools to resolve internal end user issues • Monitor...

  • Extended Stay Guest Ambassador

    2 days ago

    Glen Allen, Virginia, United States Extended Stay Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Extended Stay. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, responding to their requests and needs in a timely and professional manner.Key Responsibilities* Provide exceptional customer service to...

  • Office Support Associate

    2 days ago

    Glen Burnie, Maryland, United States Jobs for Humanity Full time

    Company Overview\Jobs for Humanity is a collaborative organization that supports individuals from diverse backgrounds.\We are seeking an organized and detail-oriented Office Assistant to join our team. The successful candidate will provide administrative support to our office and ensure that all tasks are completed efficiently and accurately.\Salary\The...