Field Support Analyst

3 weeks ago

San Francisco, United States ClearanceJobs Full time

Fsr Analyst Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train analysts/operators in a classroom and operational setting Staff the Help Desk Respond to user requests and work with the engineering team to troubleshoot issues Provide feedback to the engineering team about product Answer questions from senior leaders Qualifications: 5+ years of intel analysis experience 3+ years of experience fusing intelligence capabilities in support of operations Prior experience with Gotham (required) Gaia or Foundry experience is a plus Technical background with working knowledge of: HTML, Ruby, Python and/or Java Hardware, networks, and server administration Experience training analyst in a classroom or field setting Strong knowledge of Excel Military/Special Operations experience is a plus Required: Active DoD TS/SCI Clearance

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