Field Support Analyst

1 week ago


San Diego, CA, United States ClearanceJobs Full time
Fsr Analyst

Serve as an FSR Analyst

Work side-by-side with analysts to train and mentor users

Troubleshoot technical issues and develop new use cases

Solve unique and challenging problems

Embed with high-impact units to understand their operational and technical needs

Help facilitate collaboration across a global enterprise

Provide desk-side training to analysts

Train analysts/operators in a classroom and operational setting

Staff the help desk

Respond to user requests and work with the engineering team to troubleshoot issues

Provide feedback to the engineering team about product

Answer questions from senior leaders

Qualifications

5+ years of intel analysis experience

3+ years of experience fusing intelligence capabilities in support of operations

Prior experience with Gotham (required)

Gaia or Foundry experience is a plus

Technical background with working knowledge of:

HTML, Ruby, Python and/or Java

Hardware, networks, and server administration

Experience training analyst in a classroom or field setting

Strong knowledge of Excel

Military/Special Operations experience is a plus

Required: Active DoD TS/SCI Clearance
  • Field Support Analyst

    2 weeks ago


    San Francisco, CA, United States ClearanceJobs Full time

    Fsr Analyst Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs Help facilitate collaboration across a global enterprise Provide desk-side training to...


  • San Francisco, CA, United States CCS Global Tech Full time

    Job Description Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs Help facilitate collaboration across a global enterprise Provide desk-side training to...


  • San Diego, CA, United States Perfict Global, Inc. Full time

    About Us: Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in...

  • IT Support Analyst

    2 weeks ago


    San Diego, CA, United States eTeam Full time

    IT Support Analyst Duration: 12 Months Location: San Diego, CA Job Description: Top 5 Required Skills 1. Customer Service - The ability to effectively identify and address key customer needs. This includes leading others to maintain focus on customers and seeking information to uncover a true client need. 2. Documentation - The ability to document solutions...

  • IT Support Analyst

    2 weeks ago


    San Diego, CA, United States eTeam Full time

    IT Support Analyst Duration: 12 Months Location: San Diego, CA Job Description: Top 5 Required Skills 1. Customer Service - The ability to effectively identify and address key customer needs. This includes leading others to maintain focus on customers and seeking information to uncover a true client need. 2. Documentation - The ability to document solutions...


  • San Diego, CA, United States ClifyX Full time

    IT Systems/Support Analyst-IC1:6571 The technicians primary responsibility is to provide technical and customer support to end users. Technicians will provide support though three different channels. In person via tech-lounge: The tech-lounge is a walk-up center where users can come in and get immediate assistance.


  • San Diego, CA, United States ClifyX Full time

    IT Systems/Support Analyst-IC1:6571 The technicians primary responsibility is to provide technical and customer support to end users. Technicians will provide support though three different channels. In person via tech-lounge: The tech-lounge is a walk-up center where users can come in and get immediate assistance.


  • San Diego, CA, United States ClifyX Full time

    IT Systems/Support Analyst-IC1:6571 The technicians primary responsibility is to provide technical and customer support to end users. Technicians will provide support though three different channels. In person via tech-lounge: The tech-lounge is a walk-up center where users can come in and get immediate assistance.


  • San Diego, CA, United States ClifyX Full time

    IT Systems/Support Analyst-IC1:6571 The technicians primary responsibility is to provide technical and customer support to end users. Technicians will provide support though three different channels. In person via tech-lounge: The tech-lounge is a walk-up center where users can come in and get immediate assistance.


  • San Diego, CA, United States GeneDx Full time

    Epic Aura Support Analyst Provides Level 1 support for Epic-integrated interfaces and associated workflows, serving as the first point of contact for client issues and inquiries. This role is responsible for monitoring, triaging, and coordinating the resolution of interface-related tickets to ensure consistent, timely communication and continuity for both...