Current jobs related to Customer Service Team Lead - Farmington - Bass Pro Shops
-
Customer Service Representative
3 months ago
Farmington, United States Charlie Burnham Energy Service, Inc. Full timeSalary estimates posted by Indeed do not reflect our current salary ranges.Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence.Thanks to our dedicated employees, we are one of the largest privately held...
-
Lead Team Member
3 days ago
Farmington, Michigan, United States Circle K Full timeCustomer Service Representative - Store OperationsWe are seeking a highly motivated and experienced individual to fill the role of Customer Service Representative - Store Operations at Circle K. As a key member of our team, you will be responsible for providing exceptional customer service, operating the register, and overseeing shifts to ensure a seamless...
-
Lead Food Service Team Member
7 days ago
Farmington, United States Maverik Full timeStarting at: $13.00 - $14.50/hr with both career and growth opportunities!Schedule varies based on needs. As a Lead Kum & Go Food Team Member, you're the friendly face and first point of contact for our customers. A Lead Food Team Member assists with other members of management with trainings and certifying all new Team Members. If you have what it takes to...
-
Lead Customer Service Coordinator
7 days ago
Farmington, Michigan, United States APL Logistics Full timeJob Title: Senior Customer Operations RepresentativePosition Overview:This role serves as the primary operations liaison for our esteemed client, APL Logistics, focusing on the management of customer expectations and operational excellence. The Senior Customer Operations Representative is tasked with:Operational Coordination: Acting as the senior point of...
-
Customer Service Supervisor
1 week ago
Farmington, Maine, United States Big Lots Full timeJob Title: Service LeadPosition Overview:The Service Lead plays a crucial role in overseeing the service team, which includes cashiering and recovery functions, while ensuring exceptional customer service and operational standards at the front end.Key Responsibilities:Lead and guide the service team in all cashiering, front-end, and recovery activities...
-
Customer Service Manager
3 months ago
Farmington, United States Bobby Branch - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If...
-
Customer Service Representative
4 weeks ago
Farmington, United States Justin Zlotnick - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryPaid time offMY AGENCY:Thank you for your interesting in applying for a job at my office. My office has a culture of open communication where we determine your goals and what you value to create a plan that will help you grow as an insurance and financial professional. Your...
-
Customer Service Representative
3 weeks ago
Farmington, United States Home Power Commercial Power Systems Full timeHome Power Systems is a Generac, Kohler, and Cummins generator dealer with locations in Buffalo, Farmington and Syracuse, NY. HPS is the leading installer of automatic home standby generators in Western and Central New York having installed over 5,000 home standby generators and has over 10,000 current service and preventive maintenance customers. Home...
-
HVAC Customer Service Representative
1 month ago
Farmington, United States Robbins Heating & Air Conditioning Full timeJob DescriptionJob DescriptionHVAC Customer Service Representative At Robbins Heating & Air Conditioning, Inc., we take pride in the ability of our team to provide exceptional customer service and workmanship at great value. We use only high-quality equipment from leading manufacturers in the industry and we employ NATE-certified technicians whose expertise...
-
HVAC Customer Service Representative
2 weeks ago
Farmington, United States Robbins Heating & Air Conditioning Full time $18Job DescriptionJob DescriptionHVAC Customer Service Representative At Robbins Heating & Air Conditioning, Inc., we take pride in the ability of our team to provide exceptional customer service and workmanship at great value. We use only high-quality equipment from leading manufacturers in the industry and we employ NATE-certified technicians whose expertise...
-
Field Customer Service Supervisor
7 days ago
Farmington, Maine, United States Iberdrola SA Full timePosition Overview:Location:United StatesEmployment Type:Full-TimeJob Summary:This role involves planning, directing, and overseeing customer service operations, which encompass billing, credit management, customer interactions, specialty services, and collection processes. The supervisor is responsible for ensuring that customer service functions are...
-
Customer Service Representative
2 days ago
Farmington, United States Trudy Goldsmith - State Farm Agent Full time $15 - $18Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Trudy Goldsmith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful...
-
Field Customer Service Supervisor
7 days ago
Farmington, Maine, United States Central Maine Power Full timePosition Overview:The Field Customer Service Supervisor is responsible for overseeing and managing customer service operations, including billing, credit management, customer interactions, specialty services, and collection efforts. This role ensures that customer service functions are executed efficiently and economically.Key Responsibilities:Directs,...
-
Customer Service Representative
3 months ago
Farmington, United States Trudy Goldsmith - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Group Life InsuranceRetirement PlanPaid time off Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and...
-
Customer Service Representative
3 weeks ago
Farmington, United States Trudy Goldsmith - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Group Life InsuranceRetirement PlanPaid time offBonus based on performanceCompetitive salary Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm...
-
Lead Customer Access Representative
2 weeks ago
Farmington, United States Presbyterian Medical Services Full timeThis position provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections. Provides lead role and ongoing oversigh Representative, Lead, Customer, Retail, Healthcare
-
Customer Service Ambassador
2 days ago
Farmington, Connecticut, United States Call The Bee Full timeOverview:At Call The Bee, we are seeking highly skilled and dedicated individuals to join our Customer Service team as Customer Service Representatives. This role involves providing exceptional service to our customers, meeting and exceeding performance goals, and contributing to the growth and success of our organization.Key Responsibilities:Conduct quality...
-
Customer Service Representative
4 weeks ago
Farmington, United States The Pam McCarthy Agency, Inc Full timeJob DescriptionJob DescriptionBenefitsSam's Club MembershipPTO including Birthday Day off with pay401KOpportunity for AdvancementBonus OpportunitiesLunch-staff meetingsSwag itemsCustomer Service RepresentativeJob OverviewThe Pam McCarthy Agency of American Family Insurance is seeking a dedicated Customer Service Representative to join our team in...
-
Customer Service Representative
3 weeks ago
Farmington, United States The Pam McCarthy Agency, Inc Full timeJob DescriptionJob DescriptionBenefitsSam's Club MembershipPTO including Birthday Day off with pay401KOpportunity for AdvancementBonus OpportunitiesJob OverviewThe Pam McCarthy Agency of American Family Insurance is seeking a dedicated Customer Service Representative to join our team in Farmington, MN. At The Pam McCarthy Agency, we pride ourselves on...
-
Customer Service Representative
2 days ago
Farmington, Michigan, United States Susan Terhune - State Farm Agent Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Executive Assistant at Susan Terhune Agency. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain Customer...
![Bass Pro Shops](https://media.trabajo.org/img/noimg.jpg)
Customer Service Team Lead
1 month ago
Customer Service Team Lead page is loaded
Customer Service Team Lead
Apply
locations
Farmington, UT
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
R203976
POSITION SUMMARY:
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
ESSENTIAL FUNCTIONS:
Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
Provides daily direction to the associates within the department.
Prepares to-do / Task lists.
Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office.
Insures a pleasant and productive shopping experience for all customers.
Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
Resolves customer and associate opportunities with GSM / DM and HR Manager.
Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).
Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff.
Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.
Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers' needs,
making product recommendations based off of this analysis,
promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or equivalent
Experience: 2 to 4 years in Retail Sales
Supervisory experience is a plus
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures and amounts such as discounts, commissions, and percentages
Ability to read and analyze certain reports
Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
Ability to conduct meetings and presentations to groups
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Constantly stand and/or walk during shift
Occasionally ascend or descend ladders, stairs, ramps, etc.
Constantly communicate with others to exchange information
Occasionally repeat motions that may include the wrists, hands and/or fingers
Occasionally operate machinery and/or power tools
Occasionally operate motor vehicles or heavy equipment
Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Occasionally work in tight and confined spaces
Occasionally work in noisy environments
INDEPENDENT JUDGEMENT
:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at
hrcompliance@basspro.com.
Cabela's
Similar Jobs (2)
Fishing Team Lead
locations
Farmington, UT
time type
Full time
posted on
Posted 30+ Days Ago
Receiving Team Lead
locations
Farmington, UT
time type
Full time
posted on
Posted 30+ Days Ago
About Bass Pro Shops
Bass Pro Shops
is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor e quipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with
Cabela’s
to create a “best-of-the-best” e xperience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates
White River Marine Group
, offering an unsurpassed collection of industry-leading boat brands, and
Big Cedar Lodge
, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best E mployers.”
#J-18808-Ljbffr