Receptionist

3 days ago

Hagerstown, United States Younger Auto Group Full time
Receptionist - Auto Dealership

As our new receptionist, you will be the voice and face of our dealership, so we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be successful in this position, you will need to be reliable, professional, friendly, and ready to move toward a long-term career.

Ideal Candidates

The ideal candidate will be able to greet every guest with a friendly welcome, think quickly to direct customer inquiries and provide appropriate directions to guide customers to the correct department. The receptionist will handle a high call volume and should be able to clearly answer the phone and transfer customer calls to the appropriate department on the first attempt. The success of our customer service relies on getting it right during the first customer interaction.

Job Responsibilities
  • Understand and follow receptionist processes and procedures
  • Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
  • Receive visitors and obtain the name and nature of business
  • Update telephone directory
  • Direct clients to lounge and refer clients to appropriate personnel for vehicle status updates
  • Diffuse client concerns and direct them to the appropriate team member for assistance
  • Monitor demo car keys and log demo car reports as appropriate
  • Attend department meetings

Education and/or Experience

High school diploma or GED; 3 - 6 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.

Benefits

Benefits include competitive compensation packages, career growth opportunities, 401k, health insurance, employer-paid short-term disability, employer-paid life insurance, and paid vacation. Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

About Our Dealership

Welcome to Younger Auto Group At our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for our clients life needs. We are one of the premier auto groups in the area. From the moment you walk into our showroom, you'll know our commitment to our employees is second to none. Our Dealerships are interested in finding talented individuals that are looking for a rewarding and challenging career in the automotive industry. We have varied career opportunities, ranging from Sales to Service to Management. If you possess the unique ability to consistently provide outstanding Customer Service and a dedication to Excellence, please complete the online application.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Employment Opportunity

Younger Auto Group is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as to administer any and all personnel actions, compensation and benefits, without regard to the following "Protected Classifications": race (including traits associated with race, such as hair texture, afro hairstyles, and protective hairstyles, including braids, twists, and locks), color, creed, religion, age, sex, sexual orientation, gender identity or expression, genetic information, national origin, ancestry, veteran status, military status, disability, physical or mental handicap, marital status, or any other category covered by applicable law. This policy extends to all employees and to all aspects of the employment relationship. Any employee or supervisor who violates this policy will be subject to disciplinary action up to and including termination.

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