ACH Dispute Sr. Process Specialist

1 week ago


Killeen, United States First National Bank Texas Full time

Research unauthorized debit activity claims
Receive and respond to banking center inquiries
Receive and respond to customer telephone inquiries in reference to the status of their claim
Make decisions on routine issues in accordance with the Electronic Services Policy within assigned approval limits
Other duties as assigned

Position level will be dependent upon internal and external experience

Physical Requirements:
Must be able to remain in a sitting stationary position for extended periods of time
Constantly operate a computer and other office machinery
Ability to lift up to 25 pounds

FCBI is an equal opportunity employer. Requirements High School Diploma or Equivalent
At least 18 years of age
Must be detail oriented, analytical, and organized
Ability to maintain confidentiality
Ability to work quickly, accurately and meet designated deadlines
Working knowledge of Microsoft Office
Good communication skills
Able to effectively work with employees at all levels
Comfortable in a repetitive environment
Banking experience is preferred
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment

by Jobble



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