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Org Readiness Consultant II

3 months ago

Arlington, United States GM Financial Full time
Overview

Why GMF IT Learning and Readiness Team?

About the IT Learning and Readiness Team

The IT Learning and Readiness team supports the learning and development, organizational change management, communications, and employee experience programs for the IT organization. We're on a mission to drive the right experience for the right person at the right time. Our small but mighty team works alongside the broader Office of the CIO team to support the talent and people components to move our IT objectives forward.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington, TX (AOC 1) or Detroit, MI offices.

Responsibilities

About this role:

Facilitate and direct the development and sustainment of change management and organizational readiness strategies, plans and activities that drive organizational transformation, maximize employee adoption, and minimize risk and resistance. Lead various tasks by creating and implementing org-wide performance and strategies, structured change management methodologies and organizational readiness strategies that focus on the technology and people side of change.

JOB DUTIES
  • Support internal change capability by providing change management training and tools
  • Assist with the design and support a community of change agents
  • Assess and build awareness of the need for change to drive adoption and reduce resistance
  • Identify and propose solutions to anticipated resistance
  • Define and measure success metrics and monitor change progress
  • Facilitate continuous improvement through the evaluation of strategic key performance indicators
  • Plan for and lead large scale organization-wide change efforts
  • Assist in performance management, talent review and succession identification initiatives, aligning all solutions to the goals, vision, and culture of the organization
  • Provide expertise in design, development and delivery (as needed) of organizational initiatives to various change agents
  • Play a key role in identifying and leading organizational change management initiatives
  • Partner in other projects specific to IT Organizational Change Management and Workforce Transformation as needed
  • Responsible for effectively measuring, monitoring, analyzing and enhancing change management solutions
  • Perform other duties as assigned
  • Conform with all company policies and procedures
Qualifications

Knowledge and Skills
  • Knowledge of org readiness, change management, and internal consulting
  • Working knowledge of Project Management Methodologies and Application Development Life Cycles
  • Working knowledge of Agile Methodologies
  • Working knowledge of Information System Technology
  • Ability to work with a team and make sound decisions while meeting time sensitive deadlines
  • Strong interpersonal and management skills
  • Ability to gain consensus among disparate groups
  • Excellent verbal and written communication skills
  • Successful experience facilitating meetings
  • Good reasoning ability to define problems, collect data, establish facts, and draw valid conclusions
  • Experience with business case preparation and cost benefit analysis
  • Proficiency with 365 Office Suite (Excel, Word, Project, PowerPoint and Visio) and Microsoft SharePoint
  • Understanding of business processes with an ability to identify and analyze organizational needs and gaps
Experience and Education
  • 2-4 years in Change Management or related field, developing technical communications for global audiences, or Knowledge Management experience required
  • 2-4 years Experience in IT, org readiness, change management, internal consulting and experience leading change within complex organizations preferred
  • Bachelor's Degree Information Systems, Business Administration or related field or equivalent work experience preferred


What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation: Competitive pay and bonus eligibility.

Work Life Balance: Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington, TX office (AOC 1).

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