Customer Service Representative

2 weeks ago

Anaheim, United States National Seating & Mobility Full time

** Customer Service Representative**

**Job Category****:** Branch Administration **Requisition Number****:** CUSTO002753 Showing 1 location **Job Details**

**Description**

**Company Description:**

At all levels, working at National Seating & Mobility provides the opportunity to directly impact our clients lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our clients needs.

Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.

We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.

**Duties and Responsibilities / Essential Functions:**

1. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2. Answer phone calls and manage phone requests and inquiries in a helpful and professional manner. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls from the Branch Manager or other personnel. Communicates with clients, clinicians, and caregivers to provide follow-up on pending orders as directed by branch leadership.

3. Coordinates with branch staff and clients/caregivers to set client/referral source evaluation, delivery and repair appointments.

4. Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Accepts delivery of goods when necessary.

5. Performs data entry of all pertinent information, including scanning documentation received. Files documents and folders.

6. Assists with the physical inventory at the direction of branch leadership.

7. Provides clerical support for the preparation of inventory documentation.

8. Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with NSMs current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA.

9. Completes follow up phone calls efficiently and professionally.

10. Performs any directly-related job duties as assigned by branch leadership. Carries out all position expectations in a professional manner.

11. Must maintain regular and predictable attendance.

**Work Environment:**

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.

**Physical Demands:**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.

**Required Education, Experience, & Competencies:**

High School Diploma or G.E.D.

Communication Proficiency

Computer Proficiency

Organizational Skills

Customer/Client Focus

This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Preferred**

High School or better.

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Service Representative

    2 weeks ago

    Anaheim, United States Experiential Group Full time

    Job DescriptionJob DescriptionThe Customer Service Representative serves as a crucial link between our outreach program and its members, both existing and potential. Their primary responsibilities include addressing and resolving any issues or inquiries members may have regarding their applications. This role encompasses receiving and handling member...

  • Customer Service Representative

    8 hours ago

    Anaheim, United States Ultimate Staffing Full time

    - Successfully handle high volume inbound customer service calls - Making/handling high volume of outbound calls - Respond to e-mail inquiries - Receive and record completed work orders from field technicians - Expedite unresolved customer grievances Customer Service Representative, Customer Service, Representative, Field Technician, Retail, Staffing

  • Customer Service Representative

    2 weeks ago

    Anaheim, United States ThisisReno Full time

    **Customer Service Representative** ** Los Angeles Metropolitan Area 4 weeks ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Customer Service Representative** at **BAI Connect**. This range is provided by BAI Connect. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. **Base pay...

  • Customer Service Representative

    1 week ago

    Anaheim, United States Bassett Salon Solutions Full time

    Customer Service Representatives — are you looking for an opportunity to work for a tight-knit team of professionals, where we work to provide talented people an opportunity to shine in all aspects of the business? Since 2007 Bassett Salon Solutions has distributed to the beauty industry in the Western United States focusing on the Health and Wealth of...

  • Customer Service Representative

    7 days ago

    Anaheim, United States Circle K Full time

    Store : 741 S Weir Canyon Rd, Anaheim, California 92808Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Customer Service Representative

    7 days ago

    Anaheim, United States Circle K Full time

    Store : 400 N Lakeview Ave, Anaheim, California 92807Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative- Telecommunications

    2 weeks ago

    Anaheim, United States Diamond Executives Full time

    Job DescriptionJob DescriptionBeing a Customer Service Representative involves more than the acquisition and sales process. We provide entry-level training on technology usage, consumer relations, product and service knowledge, and market preferences for you to utilize in customer interactions. Our client partners take the guesswork out of the initial...

  • Customer Service Representative- Telecommunications

    3 days ago

    Anaheim, United States Diamond Executives Full time

    Job DescriptionJob DescriptionBeing a Customer Service Representative involves more than the acquisition and sales process. We provide entry-level training on technology usage, consumer relations, product and service knowledge, and market preferences for you to utilize in customer interactions. Our client partners take the guesswork out of the initial...

  • Customer Service Representative

    7 days ago

    Anaheim, United States Merge Opportunities Full time

    Overview Reborn Cabinets has been in business for nearly 40 years and is the leading provider of kitchen and bathroom remodeling services with locations throughout the West Coast. We are looking for a Customer Service Representative to join our award-winning team and assist with our national expansion! ResponsibilitiesReview/Audit projects in...

  • Customer Service Representative

    2 weeks ago

    Anaheim, United States Uline Full time

    Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expe Customer Service Representative, Customer Service, Bilingual, Representative, Retail

  • Customer Service Representative

    7 days ago

    Anaheim, United States ViaPlus Full time

    ABOUT US ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless...

  • Customer Service Representative

    6 days ago

    Anaheim, United States VINCI Full time

    ABOUT USViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless...

  • Customer Service Representative

    5 days ago

    Anaheim, United States ViaPlus by VINCI Highways Full time

    Job DescriptionJob DescriptionABOUT USViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics...

  • Customer Service Representative

    3 days ago

    Anaheim, United States Insight Global Full time

    Day to Day Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you’ll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and...

  • Customer Service Representative

    2 days ago

    Anaheim, United States Insight Global Full time

    Day to Day Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you’ll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and...

  • Customer Service Representative

    5 days ago

    Anaheim, United States Superior Services Inc Full time

    As Customer Service Representative, you will be a part of team-oriented environment that will provide quality customer support. Both written and verbal communication skills are necessary. The ability to stay organized and accurate in a fast-paced environment is crucial. On-the-job training will develop the specific skills necessary to perform the job. On...

  • Customer Service Representative

    2 days ago

    Anaheim, United States Bosphorus Imports Full time

    **Customer Service Representative** **About Bosphorus Imports** Come join a company that provides you with a rewarding career! Bosphorus Imports is a leading porcelain and natural stone tile distributor in Southern California. We are proud of the developed selection of products presented to our customers and understand the change in consumer trends, that...

  • Customer Service Representative

    6 days ago

    Anaheim, United States Bunzl Distribution USA Full time

    ** Customer Service Representative** **Job Category****:** Telesales & Customer Service **Requisition Number****:** USA21009905 Showing 1 location **Job Details** **Description** The Customer Service Representative provides outstanding customer service in a friendly team-oriented office environment to serve as the liaison between the sales, purchasing,...

  • Customer Service Representative

    7 days ago

    Anaheim, United States Penguin Heating and Air Full time

    Job DescriptionJob DescriptionCustomer Service Representative/DispatchCSR JOB DESCRIPTION DEPARTMENT:    Customer Service Representative                         REPORTS TO:       Operations...

  • Customer Service Representative

    3 days ago

    Anaheim, United States LOBEL FINANCIAL Full time

    Join one of the top 20 auto finance companies in the industry and grow with us! We offer in-house promotions, great benefits, work-life balance, and job stability. If you're looking to work for a rewarding company that encourages their employees to learn and develop their skills so they have the opportunity to advance within the organization. Lobel Financial...