Legal Support Manager

3 weeks ago

Minneapolis, United States Fredrikson & Byron Full time
Who We Are:
Fredrikson & Byron is the premier Midwest-based law firm working collaboratively to help businesses achieve their goals regionally, nationally, and globally.

Overview:
We are seeking a full-time Legal Support Manager. This role will manage the Legal Administrative Assistants, Executive Legal Administrative Assistants, Case Assistants, Paralegals, Practice Assistants and Office Assistants ("Legal Support Staff") for a number of practice groups.

Essential Duties and Responsibilities:
* Supervise the Legal Support Staff and determine team responsibilities and schedules and approve PTO.
* Manage team's workflow (via ticketing system, as applicable), focusing on maintaining steady workflow, resource allocation, quality, timeliness and productivity.
* Identify skill gaps and recommend and develop training solutions in partnership with the Legal Support Director. Plus, mentor direct reports in both technical skill and professional development.
* Identify needed improvements, make adjustments, and recommend enhancements in systems and day-to-day department support processes, in partnership with the Legal Support Director.
* Provide primary input on hiring, performance, and termination for direct reports.

Our Ideal Candidates Will Have:
A Bachelor's Degree and 5+ years experience as an LAA, Paralegal or equivalent in a law firm. Expertise in standard business software applications such as Microsoft Office, including Word, Excel and PowerPoint required; experience with project management tools (Smartsheet, Microsoft Teams) a plus. Our ideal candidate will be an excellent communicator, skilled multi-tasker, and able to maintain a strong service orientation in a fast-paced environment. Requires ability to build relationships at all levels of the organization. Strong analytical, project management, prioritization and organization skills is expected.

Applying For This Position:
Applications will only be accepted online at www.fredlaw.com/careers, and applicants will be asked to submit a cover letter, resume and salary requirements. For assistance with the application process, or for accommodations, please contact recruiting@fredlaw.com.

Our firm offers highly competitive salaries and comprehensive benefits in a collaborative work environment with the opportunity to work in a hybrid environment.

About Fredrikson:
Diversity and inclusion are core values of Fredrikson & Byron. To best serve our clients, we provide innovative solutions to legal needs by cultivating a diverse workforce. We offer highly competitive salaries and comprehensive benefits in a collaborative work environment. With a reputation as the firm "where law and business meet," our attorneys and staff bring business acumen and entrepreneurial thinking to operate as business advisors, strategic partners, and legal counselors to our clients. The firm's 375+ attorneys serve clients through our ten locations around the world: Minneapolis, Saint Paul, and Mankato, MN; Bismarck and Fargo, ND; Ames and Des Moines, IA; Madison, WI; Saltillo, Mexico; and Shanghai, China. Visit www.fredlaw.com for more information.

Fredrikson & Byron, P.A. is an Equal Employment Opportunity and Affirmative Action employer.

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